Welcome to Recruitment Matters International

 

Recruitment Matters International (RMI) is one of Europe’s leading providers of specialist recruitment training, mentoring and advice to the recruitment sector. Simply put, recruitment is our business. Since 1998 RMI has been providing quality recruitment training for recruiters, both external and in-house, predominantly across Western Europe.

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Recruitment Matters International (RMI) is one of Europe’s leading providers of specialist recruitment training, mentoring and advice to the recruitment sector. Simply put, recruitment is our business. Since 1998 RMI has been providing quality recruitment training for recruiters, both external and in-house, predominantly across Western Europe.

Female Frog

What’s new?

Well, for a start, this website is new…. We hope that you like it and have fun exploring it – we would welcome any feedback that you may have.

To celebrate the launch of our new website, we have a 10% discount offer for you. If you mention us on Twitter, LinkedIn or Facebook with a link to the site by September 30th, you can claim 10% off your next new booking on an open course, in-house training or ku.dos online.

Coming shortly are some new training dates for those of you based in the Midlands/North. Rather than travelling to London we’ll be offering you the option of some selected open courses in Sheffield. We’ll have more news on this very soon.

When you do book on our open courses, every attendee on our courses now gets 90 days free support with our online learning tool ku.dos.

 

Bite-Sized Tips

If you get rejected – contact your prospect the day after. Persistence is professional.

Bite-Sized Tips

Rapport comes from talking the same language – listen a lot before replying.

Bite-Sized Tips

Don’t say who the client is until the second call – check their commitment to the process.

Bite-Sized Tips

Managing people’s expectations is as important as managing the process.

Bite-Sized Tips

If you don’t know enough – don’t phone.

Bite-Sized Tips

Is LinkedIn mailing really the best way to ‘headhunt’? A. No, no, no & no.

Bite-Sized Tips

Understand your conversion ratios and always split test ideas to improve.

Bite-Sized Tips

Headhunting in a multi-agency situation needs the client to wait for your candidates.

Bite-Sized Tips

Never ask ‘do you know anyone else?’ if they reject you. Headhunter just became agency recruiter in 3 seconds.

Bite-Sized Tips

Use scales of 1-10 e.g. “How happy are you in your current situation out of 10?”

Upcoming Course Dates

Sep
27
Tue
Candidate Screening & Interview Techniques @ London
Sep 27 @ 9:00 am – 5:00 pm

Learn how to screen potential candidates from a long list & then interview both face to face and over the telephone.
Significantly improve your candidate to placement ratio through greater candidate control and enhanced recruitment process.

“All around it was a great course, good references, put into great context with who was in attendance on the day. Good size class. Was very pleased. Great value for money.”

Overview

With more and more job seekers continuing to come onto the market, and seemingly happy to take any suitable job, it has never been more important to get the right information quickly. According to the AGR (Association of Graduate Recruitment) we are experiencing some of the highest ever levels of candidate drop out.

Just because they are technically competent, keen and available, doesn’t make them the right fit. Your time needs to be spent wisely and candidates both in and out of work can be a major source of information regarding your market. Remember a stunning candidate will still help open doors for you.

This course aims to give your consultants a more transparent, controlled and structured approach to candidate qualification and management, ultimately resulting in improved billings and a significantly improved candidate to placement ratio.

  • Fine-tune your interviewing skills both face to face and over the phone.
  • Understand the basis & structure of a well-planned interview.
  • Learn how to use behavioural based questioning and conduct competency based interviews.
  • Confidently gain rapport and uncover the candidate’s true motivators
  • Analyse candidate information to plan effective questioning.
  • Comfortably & quickly screen the candidate so you spend time with the right individuals and build long term contacts.
  • Gain the confidence to know when “it’s a fit”.
  • Consistently reduce candidate drop out levels including controlling the counter offer.
  • Learn how to manage and control the recruitment process.
  • Understand the top 6 legislations to safeguard you, your candidates and your clients.
  • Compile a portfolio of interview skills and techniques to adapt to any situation.

Who should attend?

This one day is ideal for anyone whose role incorporates candidate screening, interviewing and presentation including line managers/hiring authorities in the corporate environment. Additionally, managers and team leaders who are responsible for training their team in recruitment techniques will gain huge benefit from interviewing being broken down into manageable, understandable and measurable chunks. Or perhaps, after years of asking the same questions, you just need a refresher?

The Agenda

  • Taking an effective job order
  • Understanding which sourcing methodology to use
  • Pre-screening & vetting from the CV
  • Screening over the phone
  • Interview structure
  • Behavioural questioning & competency based interviewing
  • Management & Control
  • Review & Action Plan

Dates

View course dates

Timetable

9:30am – 5:00pm

Investment

£279+VAT

NOTE. All delegates get a FREE 90 days full access subscription for our online training platform ku.dos worth £89.

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is generally capped at 12. Book now to avoid disappointment!

As per all RMI courses, this comes with a 100% money back guarantee if not satisfied.

How do I book? Please complete the booking form and email [email protected] , post or fax it to +44 (0)1529 309801. If you have any questions, please do not hesitate to call 0800 0749289/+44 (0)1529 410586 and ask for Julie or Ken. Call us for an in-house quotation or email [email protected] .

Oct
5
Wed
Business Development & Key Account Management Skills @ London
Oct 5 @ 9:30 am – 5:00 pm

Opening up and building upon key client relationships

The Current Climate

Things continue to look increasingly optimistic. However, recruiters are, in many cases, still not the first choice for organisations that are hiring. For many of their vacancies they would rather advertise for themselves, use internal referral systems or utilise the government’s jobseeker programmes. Quite often, you get a chance only when those methods fail. Of course, for senior roles or difficult to find vacancies recruiters do come into play, but the client wants it at the cheapest rate possible. And if that isn’t bad enough, your competition has become hotter and hotter over the last year or two, with too many flat fee and online options springing up. Aaaarrghh!! Too few recruiters in recent years have had to be at the top of their game when it comes to business development skills. Now, more and more recruiters have realised that even their key accounts are not so stable.

The solution

Let us train you and/or some of your team how to really master the art of business development and true account management. We will teach you how to ask the right questions and spot the right openings. You will learn how to prepare the ground for a truly effective telephone call and build a long term relationship (while getting quick gains too). In fact, we are so sure that you will get so much from this course we are offering you 100% money back guarantee, if you are less than satisfied

Course Content

  • Account management and business development as a process
  • Finding your true market & opportunities
  • Building a client base and pipeline
  • Gaining sponsorship
  • Preparation & planning
  • Getting past the gatekeeper
  • Your ‘pitch’ & opening statements
  • Winning over the doubter
  • Overcoming objections
  • Selling your services/solution
  • Negotiating the best deal for everyone
  • Keeping the door open

Dates

View course dates

Timetable

9:30am – 5:00pm

Investment

£279+VAT

NOTE. All delegates get a FREE 90 days full access subscription for our online training platform ku.dos worth £89.

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is generally capped at 12. Book now to avoid disappointment!

How do I book? Please complete the booking form and email [email protected] , post or fax it to +44 (0)1529 309801. If you have any questions, please do not hesitate to call 0800 0749289/+44 (0)1529 410586 and ask for Julie or Ken. Call us for an in-house quotation or email [email protected] .

Oct
12
Wed
Selling Executive Search & Winning Retained and Exclusive Assignments @ London
Oct 12 @ 9:30 am – 5:00 pm

“The course last week was a breath of fresh air and Neil won a £100k HR Director search for and I won a £200k Commercial Director search.”

Excellent format, pace and approach to training. No role plays and condescending content, which make this a must for all experienced recruiters. Thoroughly recommended!!”

“Never before have I been on a course and come back with so many great practices and ideas. The ROI is incredible. It will also undoubtedly help us as a company decide on what business strategy to adopt and move forward with.” 

Course Overview

Although not confined to the executive search arena, retained assignments predominantly go hand in hand with the need to headhunt a key role and/or a client paid advertising campaign.  Winning a retainer is a difficult sell.

This course will address your issues and challenges in and around the retained market helping you to:-

  • Identify potential retained clients & retained/exclusive opportunities
  • Evaluate your competitors and where that places you
  • Be aware of what clients look for in a retained recruitment partner
  • Engage with clients – building up to a retainer
  • Structure and prepare your pitch
  • Understand & perfect the sales process both verbally & written (tenders)
  • Effectively handle fee negotiation and types of retainers
  • Produce an action plan to move forward

We have been training individuals and organisations in the art of the executive search, headhunting and the direct approach since 1998.  Our Successful Head-Hunting training course is suitable for Executive Search firms and those wishing to add headhunting to their core offering (whether you sell it as a service to the client or not) and deliver quality candidates.

This Selling Executive Search & Winning Retained and Exclusive Assignments one day course will give you the tools to sell those skills & methodology to your clients.  Our lead trainer and MD Warren Kemp has trained more people and delivers more courses in headhunting and executive search than any other trainer around today.

Dates

View course dates

Timetable

9:30am – 5:00pm

Investment

£349+VAT

NOTE. All delegates get a FREE 90 days full access subscription for our online training platform ku.dos worth £89.

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is capped at 12. Book now to avoid disappointment!

How do I book?

Please complete the booking form and email, post or fax number +44 (0)1529 309801. If you have any further questions, please do not hesitate to call 0800 0749289 / +44 (0)1529 410586 and ask for Julie or Ken.

Oct
18
Tue
Executing a Successful Head-Hunting Assignment @ London
Oct 18 @ 9:30 am – 5:00 pm

Why Headhunt?

With 25% of the market looking to move at any one time you may feel that there are enough job seekers to go around. The problem for you with that 25% of people is that they are actively looking for work and will have other irons in their fire. The odds are in the candidate’s favour and not in yours and your client’s. So, if you want to be able to discuss job opportunities and career steps with the other 75%, you had better be able to head-hunt. NB Head-hunting is much more than sending someone a message on LinkedIn. There is a skill and an art to engaging with and approaching the passive prospect.

Being able to head-hunt allows you to handle those vacancies and assignments that you would otherwise find impossible. It really does ensure that the candidates you put forward to your clients are the best available. Head-hunted candidates are highly unlikely to be presented to your client by your competitors, even when sharing a contingent assignment. Executive Search techniques are as applicable for junior positions as they are for senior ones. Head-hunting can help you get full fee assignments on a retained basis too.

Who should attend?

This busy one day participative executive search training course is suitable for consultants (both external & internal) wishing to add head-hunting / executive search to their skill set (with a good understanding of recruitment) or for experienced search consultants wishing to formalise their knowledge.

Subject Matter on the day to include:

Managing client expectations – Be able to explain to potential clients what is possible and within what timescales (and gain their buy in).  Headhunting cannot produce the impossible.  As a consultant it is your job to give best practice advice. This session will help enhance the hiring authority & consultant relationship and ensure there is a clear road map to success.

Head-Hunting methodology; managing the process; ethics – Learn how to manage an assignment in a professional logical manner ensuring continuity and consistency of results and enhance your own reputation along the way.

Name gathering – including market mapping utilising both the phone and the internet – Being able to identify and target an effective list of potential contacts will ensure the success of the assignment. Doing it in a timely way is vital.

How to get through – When armed with your contact list, the next potential obstacle is the receptionist, secretary or PA. But what if you can’t get through to the one person ideal for the role? Learn how to get through time and time again, no matter the situation.

Rapport, commitment & control – Those first few opening moments over the phone are crucial if you are to extend your ‘air time’ into a meaningful two way fact finding conversation. Although you cannot control people, you can control process and gaining the candidate’s commitment is the key. Learn the tried and tested ways to do just that.

The head-hunt call & subsequent conversations – Knowing what you are going to say is half the battle. Knowing how and when to say it is the other half. Few recruiters without formal head-hunt training really know just how to do that. Learn the methodology and psychology behind a truly effective opening to a prospective candidate and how to link information gathered from the candidate previously into each subsequent stage of the consultant/candidate relationship.

Overcoming objections and reactions – Practice really does make perfect. “Where did you get my name?”, “I’m happy where I am”, “Who’s your client?” and a dozen others come up time and time again. Being able to overcome these responses to the candidate’s satisfaction is the key to starting a long lasting business relationship. This session will give you the tools to do that.

NOTE : For consultants wishing to explore the sales process and the pitch itself, our ‘selling executive search’ course detail is here.

The Trainer:

Warren Kemp is one of the most sought after specialist trainers and management consultants around today. He has been training individuals and organisations in the art of head-hunting for some 15 years. His clients span small independent start-ups to some of the major names in the recruitment industry and to date have come from 23 different countries worldwide. As well as his training and consultancy services, Warren is one of the leading audio presenters and authors on recruitment matters – now available via PDF, MP3 and MP4. Go to our Productspage right now to find out more!

Dates

View course dates

Timetable

9:30am – 5:00pm

Investment

£349+VAT per delegate

NOTE. All delegates get a FREE 90 days full access subscription for our online training platform ku.dos worth £89.

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is capped at 12. Book now to avoid disappointment!

How do I book?

Please complete the booking form and email, post or fax number +44 (0)1529 309801. If you have any further questions, please do not hesitate to call 0800 0749289/+44 (0)1529 410586 and ask for Julie or Ken.
Call us for an in-house quotation.

Oct
26
Wed
Two Day Introduction to Recruitment @ London
Oct 26 – Oct 27 all-day

“Good couple of days. Learnt a lot and had good fun. Warren managed to make the days very enjoyable and has certainly improved my knowledge and skill set for the job which I shall now try and portray in my career in recruitment. Many Thanks.”

“I came to this course with no knowledge in recruitment but since attending, I feel I have a great understanding of what recruitment is about and I feel so much more confident!”


Background

There is an old question that goes “What if I spend money on training my staff and they then leave?” and the answer is “What if I don’t and they stay?” Too many new recruits don’t get the help and guidance they deserve when they first join a company – it’s the quick whirl round the office meeting a few people, getting shown the basics of how the database works, listening to how their new colleagues make a few calls and then they are let loose. If you want your next hire to make a positive contribution early and to consistently deliver good results in the months and years to come, then giving them quality training in their first few weeks is vital. A well thought out and structured introduction to recruitment is key to future success.

Training is a big investment of your time and money. Recruitment Matters International believe that in order to get the very best out of training, attention and concentration is everything. That’s why we’ve condensed our induction programme into two days. Any longer, and minds can wander and money and time spent isn’t fully optimised. Experience has taught us that a maximum two days in a focussed learning environment really works. In the current climate having grounding in what’s needed to succeed in recruitment is simply crucial.

Who should attend?

‘Two Day Induction’ is an introduction to the recruitment process and the key skills involved. Ideal for those entering recruitment for the first time or recruiters with limited experience who wish to formalise their initial learning. Suggested experience level : 0-12 months

Content

  • The recruitment process
  • Overview of legislation
  • Planning, preparation & time management
  • Telephone skills including scripts
  • Candidate attraction, retention & control
  • Winning new business including overcoming objections
  • Client attraction, retention & control
  • Interview skills
  • Writing effective job adverts
  • Taking a clear job order

Dates

View upcoming events

Day One

9:30am – 5:00pm;

Day Two

9:30am – 5:30pm

Investment

£499 + VAT

NOTE. All delegates get a FREE 90 days full access subscription for our online training platform ku.dos worth £89.

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is generally capped at 12. Book now to avoid disappointment!

How do I book? Please complete the booking form  and email, post or fax it to [email protected] or fax number +44 (0)1529 309801. If you have any questions, please do not hesitate to call 0800 0749289/+44 (0)1529 410586 and ask for Julie or Ken.

Call us for an inhouse quotation. Inhouse courses can be tailored to your specific market and we will work if appropriate with the recruiting tools you currently use.

Testimonials

Recruitment training, coaching, mentoring and advice

“A good mixture of listen and learn, and interaction. The time went very quickly. I thoroughly enjoyed the course and have recommended RMI to my Directors. I am now looking forward to working through the training videos.”

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“This is the second RMI course that I have been on and they have both been excellent. I would have no hesitation in recommending RMI and would love to attend more courses in the future.”

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“All around it was a great course, good references, put into great context with who was in attendance on the day. Good size class. Was very pleased. Great value for money.”

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“Great course. Job well done. Thank you.”

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“I’m really looking forward to putting what I’ve learnt into practice.”

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“The course last week was a breath of fresh air and Neil won a £100k HR Director search and I won a £200k Commercial Director search.”

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“Excellent format, pace and approach to training. No role plays and condescending content, which make this a must for all experienced recruiters. Thoroughly recommended!!”

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“Very enjoyable and informative, gave lots of food for thought and I have provided positive feedback to our company directors.”

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“I went into the course with management experience, and whilst a lot of the content I had heard/read previously, there were several ‘light bulb’ moments for me thanks to the way that the training was delivered.”

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“Great course, great trainer and delegates.”

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“Thoroughly enjoyable, with plenty learned.  Stewart was able to facilitate healthy discussion in each of the key topics as well as highlight a number of real life examples relating to the course content. I have a number of key action points from the course and look forward to seeing the results that follow.”

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“Thanks ever so much for today. I am so excited about going into work on Monday to try everything out. I’ve had a lot of training in my time and you are by far and away the most inspiring person I’ve had the pleasure to get insight from.”

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“The course was excellent and unlike other courses I have been on really dealt with issues/challenges we face as recruiters, providing both an understanding of the issue and also strategies to beat them. Can you keep me advised of future courses/seminars? Thanks for an excellent day.”

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“I was on the Head-Hunting course yesterday and wanted to get a message to Warren thanking him for the day. I have been on a LOT of training courses during my 17 years (!) in sales and found his course really beneficial.”

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“I think the course was run exceptionally well and covered areas that are not solely useful to head-hunting but to all aspects of recruitment. Moreover, the resources used and given out to supplement the course itself are well laid out and user-friendly.”

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“I found the course very interesting stimulating and motivating. Excellent location and presented in a manner which kept my attention.”

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