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Recruitment Matters International May Newsletter


Hello from the team at Recruitment Matters International!


Boris Johnson recently shared his opinion that working from home is much less efficient than going into the workplace. However, the general workforce would tend to disagree, it seems..

In a recent survey, PwC concluded that being able to work from home is a priority for workers, although a majority want to mix it with at least some time in the office.

According to the latest ONS figures, 14% of working adults in the UK said they were doing their jobs solely from home offices. Another 24% said they had adopted hybrid working patterns where they are in an office or other workplace part of the time. Just 17% said they would prefer to be working full-time or mostly in the office.

Sarah Moore, people and organisation leader at PwC, said "Temporary solutions to business problems, such as hybrid working, have turned into employee preferences and expectations."

Anecdotally, our own experiences in the training arena indicate that a healthy mix of online training along with some in-person training is proving popular. Have a look at  our latest 2022 training schedule  to see the variety of training courses that we offer.


In this month's newsletter:-

Warren shares some advice on the value and short and long term benefits of excellent candidate care.

Ideal Marketing Company MD Jess Shailes explains what market positioning means and why it is important.

We have a feature on Networking Angels from networking guru, Will Kintish. Have you met any angels?


JMW's Simon Bloch and Emma Salkin review the Government's recent proposals on the introduction of new legislation limiting the the use of exclusivity clauses in contracts of employment.

Lastly for news of our full range of recruitment services, including upcoming training courses, check out "What's new?"

 

Candidate Care - it's a sprint, a marathon and everything in between




Contributor: Warren Kemp, CEO and Trainer, Recruitment Matters International. Warren is also a qualified Mental Health First Aid Instructor
 
Your phone rings. It’s a stranger asking to speak with you. You say hello and ask how you can help. They tell you their friend has suggested that they call you as they are looking for a new job and hope you can help them. You ask the friend’s name. You search for the name on your CRM system.

Turns out, it’s not someone you placed. It’s not even someone you had out to interview. They have been on your system for two years. Sure, you remember them but there’s nothing out of the ordinary in your notes. And that’s the point. Nothing out of the ordinary.

Rewind two years. What did you do that was so amazing that you are now getting their friend calling you up? Or, more importantly, what have you been doing throughout the two years you never placed this candidate that they have recommended you to their friend?

Work out what you need to do as an individual, as a team, as a business and as a brand to get the above scenario playing out time and time again and you’ve cracked the Candidate Care Conundrum.

25% of people are actively looking for work at any one time and 35% of people are passively looking for their absolute right job. The competition to have that 60% of the market choose you as their recruiter of choice (and stay their recruiter of choice) is a battle you can win, no matter how long you have been in recruitment, how big or small you are, or how much of a marketing budget you have. You can ‘out-care’ your competitors.

The question is, how much do you want to be the recruiter of choice for your candidates? And, if you want it badly enough, you will find a way and without spending huge amounts of money.

I challenge you to take a couple of days out of your business, away from the daily stuff and work on how you will out-care your competitors when it comes to candidates. Make a real name for yourself and, when the time is right, leave a legacy behind you.

 
Warren Kemp is CEO and trainer with Recruitment Matters International. For more tips, advice and information on RMI, visit https://recruitmentmatters.com/  telephone 0800 0749 289/ +44 (0)1529 410375 or email info@recruitmentmatters.com.

 

How to position your business for success and why market positioning is important

 

Contributor: Ideal Marketing Company MD Jess Shailes explains why it’s essential to develop a Unique Selling Benefit (USB) that will instil brand loyalty in your clients.
 
Market positioning is all about how your audience sees you relative to your competition. I’ll start by asking you a simple question:
 
Why would someone use you over your competition?
 
Can you answer this easily? If not, you may have a positioning problem.
 
What is market positioning?
 
In simple terms, market positioning is the way you position your business in the market to attract customers. Your market positioning could be based on factors such as quality, price, speed or innovation. It depends on what’s possible and what matters to your customers.
 
Why is market positioning important?
 
Firstly, it allows you to attract your target audience. However, often a business will hold a position in a market and either not be fully aware of where they sit relative to the competition or not communicate it. But, if you identify and communicate what makes your business unique in your marketplace and why it’s the best choice for your target audience, you’re more likely to win their business.
 
Secondly, market positioning can help you charge premium prices for your products or services. If customers perceive your business as high quality, innovative or providing something they can’t get for less, they’ll be willing to pay more for what you offer.
 
Finally, market positioning can help you build a solid and recognisable brand. If you can position your business well, you’ll be able to create a powerful brand that customers will remember and trust.
 
How can you improve your market positioning?

You can do a few key things to improve your market positioning:

1. Create a clear understanding of your target audience and what they’re looking for. Once you know this, you can start to communicate your unique selling points and position your business in a way that appeals to them.

2. Keep an eye on your competition and make sure you’re always offering something different or better. If you can stay ahead of the competition, you’ll be in a solid position to win over customers.

3. Draw up a market positioning matrix. Add the values along the x and y-axis that it’s possible to compete on in your marketplace, and plot yourself and your competitors on the matrix. An example might be ‘quality’ vs ‘price’ as in the following matrix. For your market, ‘speed’ or ‘authority’ may be the important competitive factors to use for positioning instead of quality or price.

4. Finally, you need to make sure your whole team knows your market positioning and is working hard to communicate it effectively. If everyone is on the same page, you’ll be able to create a consistent and powerful message that will resonate with customer.We don’t do business in a vacuum, so market positioning is vital for any successful business


If you feel you don’t have a position, make sure you find one, occupy it and communicate why someone should use you over the competition. 

If you have a position but find it’s a crowded marketplace where everyone is competing on price, could you change where you’re positioned and update your communications accordingly?

For a free consultation about your marketing needs, from branding to PR to digital marketing, visit idealmarketingcompany.co.uk or call 01858 44 55 43.
 

Have you met the Networking Angel?
 



Contributor: Will Kintish, Networking guru
 
How do we spot Networking Angels? Networking is about having a generous spirit and the greatest thing any one person can give to another is their full attention. The habits and traits of angels are:
  • They behave like ‘hosts’. Hosts aim to include as many people as possible
  • Angels are welcoming. When they see people on their own, their standard opening line will be ‘Would you like to join us?’
  • Angels are good at introducing people. ‘Mary let me introduce you to Jill. Jill goes up hills and collects pails of water. Jill, Mary has a fascinating career. She is a shepherdess and has this amazing ability to get the sheep to go wherever she goes.’
  • Angels give their full attention to people to whom they’re chatting.
  • Angels have a positive attitude to peoples’ names. They listen for the name; use it and when it is time to introduce one person to another there is no embarrassment.
  • Angels turn up on time.
  • Angels never butt into a conversation but will patiently listen and take their turn at the right moment
  • If you are in a room, on your own, an angel will invite you into a group even if they don’t know you
  • Angels are reliable people. When they promise to send you some information which could be useful to you or promise to introduce to someone to your mutual benefit they will do
  • When they promise to call you after an event they will do so.
  • Angels are good at reading body language. They never break into ‘closed’ groups, particularly couples.
I hope you are a networking angel!
 
For more information on Will’s networking services, visit https://www.kintish.co.uk , call +44 (0)7939 205719 or email will@kintish.co.uk.


 
Ban on Exclusivity Clauses


 

Contributors: Simon Bloch, who is a Partner at JMW Solicitors LLP and Emma Salkin, Paralegal

On 9th May 2022, the Government proposed the introduction of new legislation limiting the use of exclusivity clauses in contracts of employment. In this respect, the only current prohibition on employers is that they cannot impose a condition that zero-hours workers engage with them ‘exclusively.’ Therefore, since 2015, zero-hours workers should not theoretically be stopped from contracting with any number of employers.
 
The new proposed legislation, which should be placed before Parliament later this year, will ban exclusivity clauses for workers who earn on or below the Lower Earnings Limits (the ‘LEL’). The LEL is currently £123 per week for the tax year 2022/23.
 
Why are the Government seeking to introduce this ban on exclusivity clauses?
 
The Government have compelling reasons for seeking to introduce the ban for workers earning below the LEL, and the logic is similar to the ban for zero-hours workers. In 2015, the thought behind the legislation was that workers who cannot be guaranteed a minimum number of hours should not be limiting their potential ability to earn income. In this instance, it seems unfair that workers who do not earn more than £123 per week should be stopped from gaining additional employment.
 
Especially since Covid-19 and the associated lockdowns, some industries are experiencing difficulties with recruitment. Furthermore, prior to the easing of isolation requirements, employers faced issues with maintaining staffing levels. A key example of this is supermarkets who struggled to get food delivered due to the shortage of lorry drivers. However, these issues are not historic or necessarily over since the national restrictions have been eased. The retail and hospitality sectors, which form a large part of the UK economy, rely on workers who are flexible and work atypical patterns. The hope is that the proposed ban on exclusivity clauses for lower earners will encourage those to seek other part-time, zero-hours or flexible roles in such industries.
 
Whilst there are obvious benefits for workers, what may employers think of this proposal?
 
As highlighted above, there can be benefits for employers too, and especially those who want to exercise large-scale recruitment drives.
 
However, as legislation is becoming more and more employee-focused, employers who would like to enforce exclusivity clauses may be aggrieved at the reforms. Historically, there was a mindset that employers should have the ability to contract according to their business needs. The focus has shifted in recent years to provide employees with more protection. For example, in April 2020 the Good Work Plan meant that employers were under increased obligations to comply with section 1 of the Employment Rights Act 1996.
 
In the retail and hospitality industries, businesses may offer part-time contracts to students or generally in circumstances where there is less work. Where there is more work available, employers then want to offer overtime working. If there is a ban on exclusivity clauses for those earning under the LEL, workers may be employed by other businesses and then are not free to work more than their contracted hours for one sole employer. There is an understandable concern here from a company perspective. Nevertheless, the reforms will mean that employers are then free to contract with other workers in order to fill any gap.
 
What could this mean for the future of exclusivity clauses?
 
As this proposal is the second one of its kind, the Government could seek to extend the ban on exclusivity clauses for other types of workers, for example, to agency workers. However, the ban in relation to zero-hours workers and now those earning under the LEL seems sensible and aims to encourage individuals’ earning abilities, whilst not placing a strenuous burden on employers. In fact, as discussed above, employers will likely benefit from these reforms.
 
We will have to wait to see if the ban on exclusivity clauses will be extended to other classes of workers, however this is unlikely to occur for many more years as legislation still needs to be passed for the current proposal.
 
This article is for general guidance only and should not be used for any other purpose. It does not constitute, and should not be relied upon as legal advice.

This article was prepared by Simon Bloch, who is a Partner at JMW Solicitors LLP and Emma Salkin, Paralegal. To contact Simon, please email simon.bloch@jmw.co.uk to discuss any matter in this article or any recruitment issue at further length.

 


What's new?

Interactive online open courses to look forward to in the next few weeks include:-

Two Day Introduction To Recruitment
Business Development
Candidate Sourcing
Winning Exclusivity & Selling Retainers
Head-Hunting As A Solution/Service


Remember that we can come in-house to you via Zoom or visit your offices to deliver face-to-face training in a Covid-secure environment. It just needs a bit of forward planning, so do contact us as soon as possible to discuss your potential requirements.

We continue to welcome subscribers to our FREE pre-recorded online training programme ku.dos to help provide further support for you in your recruitment career. 
 
If you think that mentoring or consultation via telephone, Skype or video conferencing could work for you, please contact us to have a chat about your options.


Looking to hire? If you have any recruitment requirements, check out our RPO and RPR services.
                    
For more information on all our courses and our other services and products, visit
www.recruitmentmatters.comemail info@recruitmentmatters.com or call Ken on 0800 0749289 or, if you’re overseas, 0044 1529 410375.
 

Contact us

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Email: info@recruitmentmatters.com


 
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