Training Dates

Managing People and Motivating Teams

“It’s amazing how much you can accomplish if you do not care who gets the credit”
Harry Truman, US President (1945-53)

“Very enjoyable and informative, gave lots of food for thought and I have provided positive feedback to our company directors.”

“I went into the course with management experience, and whilst a lot of the content I had heard/read previously, there were several ‘light bulb’ moments for me thanks to the way that the training was delivered.”

Overview

One of the most difficult management challenges there is in recruitment is to run a billing desk and find time to look after others at the same time. Getting the balance right isn’t easy. Yet, by consistently following some simple rules, and having the knowledge of when and how to get involved with those reporting to you, it is something that can be relatively straightforward. With all of us facing some challenging times ahead, it isn’t simply good management but great motivational skills, too, that will help make the difference.

Who should attend?

This one-day introduction to managing & motivating people and teams is ideal for recruiters who are new to management and for the more experienced manager who has perhaps been self taught or had no formal training.

Course Outline

• Qualities of great motivators & managers
• Self evaluation & action plan for self development
• Evaluation of your people/team
• Time management, prioritisation & delegation
• Managing & mentoring by coaching
• Active listening
• Motivating teams and individuals in difficult circumstances
• Giving feedback on a poor performance
• Getting an individual to buy into an idea
• Conducting appraisals
• Running an effective meeting

The Trainer

Stewart Stone specialises in management training and leadership development within the recruitment sector. He is also an expert in how to recruit recruiters at all levels, and retain and motivate employees. For more information on Stewart, please visit our Meet The Team page.

Dates

View course dates

Timetable

9:30am – 5:00pm

Investment

£399 + VAT

NOTE. All delegates get a FREE full access subscription for our online training platform ku.dos

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is generally capped at 12. Book now to avoid disappointment!

How do I book?

Please complete the booking form and email to [email protected]. If you have any further questions, please do not hesitate to call 0800 0749289 / +44 (0)1529 410375.

Call us for an in-house quotation or email [email protected].

How to find the very best candidates – whatever methodology is needed

“Great course. Job well done. Thank you.”

“Was a fantastic course – continually engaging, have learnt a great deal and has had an immediate impact on my working practices. Highly recommended!”

This course is aimed at Resourcers, Researchers and candidate-facing Recruiters. This is an in-depth research course to help you identify and approach ‘A’ grade candidates and includes all methodologies.

If you want more of an overview and help with the process of a search campaign, including client management, then our Successful Head-Hunting course is more appropriate. If you wish to learn how to win an assignment and sell search, then our Selling Executive Search and Winning Retained Assignments course is right for you. If you need any help in choosing the best option, please contact us.

With technology constantly being improved and social media becoming ever more accurate, being able to attract and source the very best candidates – and quickly – for your vacancies is vital. The recruiter’s bar keeps being raised. Maximising your chances of success means that today’s successful recruiter has to be able to blend the old with the new and the current with the cutting edge.  Your existing database is still the first place to look of course. But if that 4 year old CV doesn’t quite fit the vacancy criteria, being able to quickly & proactively source that same individual’s most recent details might just help you produce a quality candidate for the role. Should we now ignore the job boards? After all, there are now so many potentially blurring what works? No of course not – but you do have to be able to identify the most appropriate one(s) and write killer ads if you are going to get that quality applicant at the start of their search. And if that still isn’t producing you the star candidate? Then you have to step up to the plate and go find them!

This one day course will explore and deal with how best to:

• Utilise your database
• Write winning adverts
• Have candidates coming to you via social media (LinkedIn, Twitter, etc.)
• Via social media, identify individuals you want to approach
• How to build a strong network
• Use Boolean logic and X-ray techniques to find information & people
• Have a robust and proactive candidate sourcing process & pipeline
• Introduce yourself positively both online & over the telephone
• Become your sector’s recruiter of choice

Your Trainer:

This course is delivered by one of our associate trainers, Sarah H Gordon. For more information on Sarah, please visit Meet The Team.

Dates

View course dates

Timetable

9:30am – 5:00pm

Investment

£399 + VAT

All delegates get a FREE full access subscription for our online training platform ku.dos.

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is capped at 12. Book now to avoid disappointment!

How do I book?

Please complete the booking form and email to [email protected]. If you have any further questions, please do not hesitate to call 0800 0749289 / +44 (0)1529 410375.

Call us for an in-house quotation or email [email protected].

Why Headhunt?

With 25% of the market looking to move at any one time you may feel that there are enough job seekers to go around. The problem for you with that 25% of people is that they are actively looking for work and will have other irons in their fire. The odds are in the candidate’s favour and not in yours and your client’s. So, if you want to be able to discuss job opportunities and career steps with the other 75%, you had better be able to head-hunt. NB Head-hunting is much more than sending someone a message on LinkedIn. There is a skill and an art to engaging with and approaching the passive prospect.

Being able to head-hunt allows you to handle those vacancies and assignments that you would otherwise find impossible. It really does ensure that the candidates you put forward to your clients are the best available. Head-hunted candidates are highly unlikely to be presented to your client by your competitors, even when sharing a contingent assignment. Executive Search techniques are as applicable for junior positions as they are for senior ones. Head-hunting can help you get full fee assignments on a retained basis too.

Who should attend?

This busy one day participative executive search training course is suitable for consultants (both external & internal) wishing to add head-hunting / executive search to their skill set (with a good understanding of recruitment) or for experienced search consultants wishing to formalise their knowledge.

Subject Matter on the day to include:

Managing client expectations – Be able to explain to potential clients what is possible and within what timescales (and gain their buy in).  Headhunting cannot produce the impossible.  As a consultant it is your job to give best practice advice. This session will help enhance the hiring authority & consultant relationship and ensure there is a clear road map to success.

Head-Hunting methodology; managing the process; ethics – Learn how to manage an assignment in a professional logical manner ensuring continuity and consistency of results and enhance your own reputation along the way.

Name gathering – including market mapping utilising both the phone and the internet – Being able to identify and target an effective list of potential contacts will ensure the success of the assignment. Doing it in a timely way is vital.

Due diligence & building credibility – While the phone will be your main tool to approach your potential candidate, the internet is a valuable source for information about the person AND for them to check you out. There are some key steps that will be explained to help warm up your call.

Rapport, commitment & control – Those first few opening moments over the phone are crucial if you are to extend your ‘air time’ into a meaningful two way fact finding conversation. Although you cannot control people, you can control process and gaining the candidate’s commitment is the key. Learn the tried and tested ways to do just that.

The head-hunt call & subsequent conversations – Knowing what you are going to say is half the battle. Knowing how and when to say it is the other half. Few recruiters without formal head-hunt training really know just how to do that. Learn the methodology and psychology behind a truly effective opening to a prospective candidate and how to link information gathered from the candidate previously into each subsequent stage of the consultant/candidate relationship.

Overcoming objections and reactions – Practice really does make perfect. “Where did you get my name?”, “I’m happy where I am”, “Who’s your client?” and a dozen others come up time and time again. Being able to overcome these responses to the candidate’s satisfaction is the key to starting a long lasting business relationship. This session will give you the tools to do that.

NOTE : For consultants wishing to explore the sales process and the pitch itself, our ‘selling executive search’ course detail is here.

The Trainer:

Warren Kemp is one of the most sought after specialist trainers and management consultants around today. He has been training individuals and organisations in the art of head-hunting for some 20 years. His clients span small independent start-ups to some of the major names in the recruitment industry and to date have come from 25 different countries worldwide. As well as his training and consultancy services, Warren is one of the leading audio presenters and authors on recruitment matters. Go to ku.dos online training to find out more!

Dates

View course dates

Timetable

9:30am – 5:00pm

Investment

£399+VAT per delegate

NOTE. All delegates get a FREE full access subscription for our online training platform ku.dos.

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is capped at 12. Book now to avoid disappointment!

How do I book?

Please complete the booking form and email to [email protected]. If you have any further questions, please do not hesitate to call 0800 0749289 / +44 (0)1529 410375.

Call us for an in-house quotation or email [email protected].

“The course last week was a breath of fresh air and Neil won a £100k HR Director search for and I won a £200k Commercial Director search.”

“Excellent format, pace and approach to training. No role plays and condescending content, which make this a must for all experienced recruiters. Thoroughly recommended!!”

“Never before have I been on a course and come back with so many great practices and ideas. The ROI is incredible. It will also undoubtedly help us as a company decide on what business strategy to adopt and move forward with.” 

Course Overview

Although not confined to the executive search arena, retained assignments predominantly go hand in hand with the need to headhunt a key role and/or a client paid advertising campaign.  Winning a retainer is a difficult sell.

This course will address your issues and challenges in and around the retained market helping you to:-

• Identify potential retained clients & retained/exclusive opportunities
• Evaluate your competitors and where that places you
• Be aware of what clients look for in a retained recruitment partner
• Engage with clients – building up to a retainer
• Structure and prepare your pitch
• Understand & perfect the sales process both verbally & written (tenders)
• Effectively handle fee negotiation and types of retainers
• Produce an action plan to move forward

We have been training individuals and organisations in the art of the executive search, headhunting and the direct approach since 1998.  Our Successful Head-Hunting training course is suitable for Executive Search firms and those wishing to add headhunting to their core offering (whether you sell it as a service to the client or not) and deliver quality candidates.

This Selling Executive Search & Winning Retained and Exclusive Assignments one day course will give you the tools to sell those skills & methodology to your clients.  Our lead trainer and MD Warren Kemp has trained more people and delivers more courses in headhunting and executive search than any other trainer around today.

Dates

View course dates

Timetable

9:30am – 5:00pm

Investment

£399+VAT

NOTE. All delegates get a FREE full access subscription for our online training platform ku.dos.

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is capped at 12. Book now to avoid disappointment!

How do I book?

Please complete the booking form and email to [email protected]. If you have any further questions, please do not hesitate to call 0800 0749289 / +44 (0)1529 410375.

Call us for an in-house quotation or email [email protected].

Everything you need to know about elevating your social media strategy to find candidates and impact your business.

Who is this for?

Whether you are a novice at social media or a regular user, knowing what to post and when can be a minefield. More importantly, ensuring your social media activity impacts your recruitment business positively is vital.

So many recruiters leave the social side to chance, or simply post jobs and updates when they have something to say.

This one day workshop provides expert insights on how to elevate your social media strategy, so it builds your brand, creates a community and ultimately, drives candidates and clients your way.

This training is for recruitment leaders, recruitment marketers and those aiming to build their business and brand online.

It is not about directly sourcing candidates using LinkedIn or other platforms – head for our Candidate Sourcing training course if that’s what you’re looking for.

You’ll learn practical steps and actions you can implement straight away to improve your visibility and credibility online.

Course content

• Social Media Platform overview – what should you be using for your recruitment marketing and why? A look at what the latest trends and features are.
• Devising a content strategy – what to post, when and how often.
• Business Basics (and the science part) – making sure you work the algorithms so that you are seen by the right people, tactics to stand out, how to build your audience organically.
• Google For Jobs, Facebook Jobs – how to make sure you are showing up in the right places and how to use your job posting options tactically.
• Paid advertising – the dos and don’ts of social media paid ads; how to spend your budget wisely and interpret results.
• Using video in your social content – getting over your fear of the camera; here’s how to achieve the results you need without the blockbuster budget.
• Developing an integrated video marketing strategy.
• Finding and engaging the right people online, without being too salesy.

The Trainer

Christina Robinson is MD of Green Umbrella Marketing, a recognised brand known within the recruitment industry for providing social media management services, coaching, design and online marketing strategies. She provides practical digital marketing strategies that you will feel confident implementing into your business. She believes that it doesn’t matter how big or small your marketing budget is, the tools are just as accessible – you just need to know how to use them! For more about Christina visit Meet The Team.

Timetable

9:30am – 5:00pm

Investment

£399 + VAT

NOTE. All delegates get a FREE lifetime full access subscription for our online training platform ku.dos.

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is capped at 12. Book now to avoid disappointment!

How do I book?

Please complete the booking form and email it to [email protected] .

Call us for an in-house quotation or email [email protected] .

Learn how to screen potential candidates from a long list & then interview both face to face and over the telephone.
Significantly improve your candidate to placement ratio through greater candidate control and enhanced recruitment process.

“All around it was a great course, good references, put into great context with who was in attendance on the day. Good size class. Was very pleased. Great value for money.”

Overview

With more and more job seekers continuing to come onto the market, and seemingly happy to take any suitable job, it has never been more important to get the right information quickly. According to the AGR (Association of Graduate Recruitment) we are experiencing some of the highest ever levels of candidate drop out.

Just because they are technically competent, keen and available, doesn’t make them the right fit. Your time needs to be spent wisely and candidates both in and out of work can be a major source of information regarding your market. Remember a stunning candidate will still help open doors for you.

This course aims to give your consultants a more transparent, controlled and structured approach to candidate qualification and management, ultimately resulting in improved billings and a significantly improved candidate to placement ratio.

• Fine-tune your interviewing skills both face to face and over the phone.
• Understand the basis & structure of a well-planned interview.
• Learn how to use behavioural based questioning and conduct competency based interviews.
• Confidently gain rapport and uncover the candidate’s true motivators
• Analyse candidate information to plan effective questioning.
• Comfortably & quickly screen the candidate so you spend time with the right individuals and build long term contacts.
• Gain the confidence to know when “it’s a fit”.
• Consistently reduce candidate drop out levels including controlling the counter offer.
• Learn how to manage and control the recruitment process.
• Understand the top 6 legislations to safeguard you, your candidates and your clients.
• Compile a portfolio of interview skills and techniques to adapt to any situation.

Who should attend?

This one day course is ideal for anyone whose role incorporates candidate screening, interviewing and presentation including line managers/hiring authorities in the corporate environment. Additionally, managers and team leaders who are responsible for training their team in recruitment techniques will gain huge benefit from interviewing being broken down into manageable, understandable and measurable chunks. Or perhaps, after years of asking the same questions, you just need a refresher?

The Agenda

• Taking an effective job order
• Understanding which sourcing methodology to use
• Pre-screening & vetting from the CV
• Screening over the phone
• Interview structure
• Behavioural questioning & competency based interviewing
• Management & Control
• Review & Action Plan

Dates

View course dates

Timetable

9:30am – 5:00pm

Investment

£399+VAT

NOTE. All delegates get a FREE full access subscription for our online training platform ku.dos.

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is generally capped at 12. Book now to avoid disappointment!

As per all RMI courses, this comes with a 100% money back guarantee if not satisfied.

How do I book?

Please complete the booking form and email to [email protected]. If you have any further questions, please do not hesitate to call 0800 0749289 / +44 (0)1529 410375.

Call us for an in-house quotation or email [email protected].

How can YOU get to the next level of performance?

Who is this for?

So your results are pretty good, you`ve hit your targets and you`re working hard to maintain your revenue and commission. But how can you get to the next level of performance?

What behaviours do you need to accelerate your billings and get the results you really deserve?

This half day workshop is aimed at Billing Managers and Consultants who are driven to exceed their targets and who are motivated to learn what behaviours and habits are adopted by high performers.

Aims and Objectives

• Understand the personal habits of high performers.
• Identify and action work habits that ensure and maintain high performance.
• How to spot and avoid performance killers.
• Create a clear personal action plan to motivate and enhance your performance and results moving forward.

Course content

• Discover what high performers and driven individuals practise on a personal and work level.
• Attitude and behaviours which will reinforce a positive outcome even when things are not going well; how to recover and refocus to drive and achieve better results.
• Identifying clear strategies and evaluating personal behaviours that can drive great outcomes.
• Exploring activity to drive outcomes and exceed targets day to day.
• Discover the power of differentiation and influence in the workplace to become the expert in your field.
• Identify performance killers. Reverse the effects of these hijackers!
• Create and plan your personal action plan to implement and take your results to the next level.

The Trainer

After a highly successful career in recruitment over the past 27 years, Petra O`Hara,  a qualified CIPD L&D Trainer,  is passionate about motivating individuals to realise their potential and drive performance in a fun and highly participative and enjoyable way. For more about Petra visit Meet The Team.

Timetable

9:30am – 1:00pm

Investment

£199 + VAT

NOTE. All delegates get a FREE lifetime full access subscription for our online training platform ku.dos.

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is generally capped at 12. Book now to avoid disappointment!

How do I book?

Please complete the booking form and email it to [email protected]

Call us for an in-house quotation or email [email protected]

Opening up and building upon key client relationships

The Current Climate

Things continue to look increasingly optimistic. However, recruiters are, in many cases, still not the first choice for organisations that are hiring. For many of their vacancies they would rather advertise for themselves, use internal referral systems or utilise the government’s jobseeker programmes. Quite often, you get a chance only when those methods fail. Of course, for senior roles or difficult to find vacancies recruiters do come into play, but the client wants it at the cheapest rate possible. And if that isn’t bad enough, your competition has become hotter and hotter over the last year or two, with too many flat fee and online options springing up. Aaaarrghh!! Too few recruiters in recent years have had to be at the top of their game when it comes to business development skills. Now, more and more recruiters have realised that even their key accounts are not so stable.

The solution

Let us train you and/or some of your team how to really master the art of business development and true account management. We will teach you how to ask the right questions and spot the right openings. You will learn how to prepare the ground for a truly effective telephone call and build a long term relationship (while getting quick gains too). In fact, we are so sure that you will get so much from this course we are offering you 100% money back guarantee, if you are less than satisfied

Course Content

• Account management and business development as a process
• Finding your true market & opportunities
• Building a client base and pipeline
• Gaining sponsorship
• Preparation & planning
• Getting past the gatekeeper
• Your ‘pitch’ & opening statements
• Winning over the doubter
• Overcoming objections
• Selling your services/solution
• Negotiating the best deal for everyone
• Keeping the door open

Dates

View course dates

Timetable

9:30am – 5:00pm

Investment

£399+VAT

NOTE. All delegates get a FREE full access subscription for our online training platform ku.dos.

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is generally capped at 12. Book now to avoid disappointment!

How do I book?

Please complete the booking form and email to [email protected]. If you have any further questions, please do not hesitate to call 0800 0749289 / +44 (0)1529 410375.

Call us for an in-house quotation or email [email protected].

Increase your telephone calling success by becoming more structured and assertive

Who is this for?

This one day open training course is for business owners who want their managers, recruitment teams and individual recruiters to become more structured and assertive over the telephone with either their clients or candidates.

Aims & Objectives

By the end of the course you will be able to:

• Understand the importance of proactivity within a fast-moving recruitment sales environment.
• Discuss and implement proactive actions, which focus on building long-term consultative customer relationships.
• Develop a ‘curious brain’ approach to gathering specific and business focused information, which facilitates, develops and progresses customer loyalty.
• Develop a positive, confident, assertive and enthusiastic calling manner.
• Deal confidently and proactively with customer objections.
• Proactively respond to closing signals and ask for a commitment.
• Plan, structure, make and analyse results focused calls which meet agreed objectives.

Course Content

Developing a proactive approach:
Discusses why proactivity is critical to any business development routine.
Establishes how you can become more proactive in your approach to their market.
Start, stop and continue exercise: facilitating you to become even more proactive than you currently are.
Considers how to target different customer groups.
Focuses on the importance of attitude and personal organisation as the key to sales success.
Identifies your personal selling style using behavioural sales profiles.

Planning the call:
Provides a definition of a successful sales call.
Considers the planning stages required to make consistent and effective business development calls.
Establishes the importance of detailed knowledge to develop relationships.
Identifies SMART call objectives for proactive sales activity.
Develops assertive and focused opening statements to achieve agreed objectives.
Establishes and practises results focused questions which build on research and link to call objectives.
Identifies and practises selling personalised and added value solutions.

Managing objections and closing the call:
Discusses techniques to proactively manage objections and gain appropriate commitment.
Identifies closing techniques to ask for the business and gain objectives.

Your Trainer:

Andrew Carr is an award winning learning professional who, for the past 20 years, has worked with a variety of staffing companies across many recruitment sectors advising on and delivering results focused learning programmes. For more about Andrew visit Meet The Team.

Dates

View course dates

Timetable

9:30am – 5:00pm

Investment

£399 + VAT

All delegates get a FREE full access subscription for our online training platform ku.dos.

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is capped at 12. Book now to avoid disappointment!

How do I book?

Please complete the booking form and email to [email protected]. If you have any further questions, please do not hesitate to call 0800 0749289 / +44 (0)1529 410375.

Call us for an in-house quotation or email [email protected].

How to find the very best candidates – whatever methodology is needed

“Great course. Job well done. Thank you.”

“Was a fantastic course – continually engaging, have learnt a great deal and has had an immediate impact on my working practices. Highly recommended!”

This course is aimed at Resourcers, Researchers and candidate-facing Recruiters. This is an in-depth research course to help you identify and approach ‘A’ grade candidates and includes all methodologies.

If you want more of an overview and help with the process of a search campaign, including client management, then our Successful Head-Hunting course is more appropriate. If you wish to learn how to win an assignment and sell search, then our Selling Executive Search and Winning Retained Assignments course is right for you. If you need any help in choosing the best option, please contact us.

With technology constantly being improved and social media becoming ever more accurate, being able to attract and source the very best candidates – and quickly – for your vacancies is vital. The recruiter’s bar keeps being raised. Maximising your chances of success means that today’s successful recruiter has to be able to blend the old with the new and the current with the cutting edge.  Your existing database is still the first place to look of course. But if that 4 year old CV doesn’t quite fit the vacancy criteria, being able to quickly & proactively source that same individual’s most recent details might just help you produce a quality candidate for the role. Should we now ignore the job boards? After all, there are now so many potentially blurring what works? No of course not – but you do have to be able to identify the most appropriate one(s) and write killer ads if you are going to get that quality applicant at the start of their search. And if that still isn’t producing you the star candidate? Then you have to step up to the plate and go find them!

This one day course will explore and deal with how best to:

• Utilise your database
• Write winning adverts
• Have candidates coming to you via social media (LinkedIn, Twitter, etc.)
• Via social media, identify individuals you want to approach
• How to build a strong network
• Use Boolean logic and X-ray techniques to find information & people
• Have a robust and proactive candidate sourcing process & pipeline
• Introduce yourself positively both online & over the telephone
• Become your sector’s recruiter of choice

Your Trainer:

This course is delivered by one of our associate trainers, Sarah H Gordon. For more information on Sarah, please visit Meet The Team.

Dates

View course dates

Timetable

9:30am – 5:00pm

Investment

£399 + VAT

All delegates get a FREE full access subscription for our online training platform ku.dos.

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is capped at 12. Book now to avoid disappointment!

How do I book?

Please complete the booking form and email to [email protected]. If you have any further questions, please do not hesitate to call 0800 0749289 / +44 (0)1529 410375.

Call us for an in-house quotation or email [email protected].

Manage your time & maximise your profits while satisfying both your temps and your clients.

“A good mixture of listen and learn, and interaction. The time went very quickly. I thoroughly enjoyed the course and have recommended RMI to my Directors. I am now looking forward to working through the training videos.”

“This is the second RMI course that I have been on and they have both been excellent. I would have no hesitation in recommending RMI and would love to attend more courses in the future.”

Overview

The role of the temp consultant is quite different to that of the permanent recruiter. While both temp & perm recruiters ultimately are sourcing and matching people to jobs and vice versa, for the temp consultant:

• Timescales to deliver are shorter – how can you fill bookings within a matter of minutes rather than days?
• Liability for candidate screening and compliance lies with the recruiter – how do you manage the admin burden?
• Legislative requirements around temp recruitment are more onerous – how can you turn that to your advantage?
• Fee calculations can be more complex – how can you calculate and quote them with confidence?
• Temp recruitment doesn’t end once the candidate starts – how can you manage your talent pool efficiently?
• In a candidate-short market, how can you attract the best candidates to temp for you rather than your competitors?

Course content

At the end of the course, participants will:

• Know how to define their chosen market
• Access a wide range of candidate sources
• Implement an effective candidate registration process and lay the foundations for candidate management
• Know how to take a good quality assignment brief
• Book candidates out on assignment quickly and effectively
• Operate effective quality management processes
• Be able to offer added value services that differentiate their service from other recruiters
• Have a strategy for building the profitability of their temp desk
• Be aware of the legal requirements surrounding running a temp desk
• Know how to calculate pay and charge – including the difference between mark-ups and margins
• Understand how to measure their effectiveness
• Appreciate the context of the UK Temps Market
• Be aware of why clients use temps
• Understand what makes a successful temp desk

Free Resources

Free resources for participants include:

• A factsheet on sources of temporary candidates
• A pro forma for candidate interviews
• A sample checklist for temporary take-on
• A sample booking confirmation template
• Ideas for added value services
•  A pro forma for taking a good assignment brief
• A factsheet on key legislation
• Suggested performance metrics template
• Personal Action Plan

Who should attend

This seminar is ideal for recruiters new to the temp market or with up to c18 months experience but with no formal temp process training. Additionally, managers and team leaders who are responsible for training their team in recruitment techniques will gain huge benefit from ‘Running A Successful Temp Desk’ being broken down into manageable, understandable and measurable chunks.

The Trainer:

This course is delivered by one of our associate trainers, Sarah H Gordon. For more information on Sarah, please visit Meet The Team.

Dates

View course dates

Timetable

9:30am – 5:00pm

Investment Cost

£399 + VAT

NOTE. All delegates get a FREE full access subscription for our online training platform ku.dos

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is generally capped at 12. Book now to avoid disappointment!

How do I book?

Please complete the booking form and email to [email protected]. If you have any further questions, please do not hesitate to call 0800 0749289 / +44 (0)1529 410375.

Call us for an in-house quotation or email [email protected].

Managing People and Motivating Teams

“It’s amazing how much you can accomplish if you do not care who gets the credit”
Harry Truman, US President (1945-53)

“Very enjoyable and informative, gave lots of food for thought and I have provided positive feedback to our company directors.”

“I went into the course with management experience, and whilst a lot of the content I had heard/read previously, there were several ‘light bulb’ moments for me thanks to the way that the training was delivered.”

Overview

One of the most difficult management challenges there is in recruitment is to run a billing desk and find time to look after others at the same time. Getting the balance right isn’t easy. Yet, by consistently following some simple rules, and having the knowledge of when and how to get involved with those reporting to you, it is something that can be relatively straightforward. With all of us facing some challenging times ahead, it isn’t simply good management but great motivational skills, too, that will help make the difference.

Who should attend?

This one-day introduction to managing & motivating people and teams is ideal for recruiters who are new to management and for the more experienced manager who has perhaps been self taught or had no formal training.

Course Outline

• Qualities of great motivators & managers
• Self evaluation & action plan for self development
• Evaluation of your people/team
• Time management, prioritisation & delegation
• Managing & mentoring by coaching
• Active listening
• Motivating teams and individuals in difficult circumstances
• Giving feedback on a poor performance
• Getting an individual to buy into an idea
• Conducting appraisals
• Running an effective meeting

The Trainer

Stewart Stone specialises in management training and leadership development within the recruitment sector. He is also an expert in how to recruit recruiters at all levels, and retain and motivate employees. For more information on Stewart, please visit our Meet The Team page.

Dates

View course dates

Timetable

9:30am – 5:00pm

Investment

£399 + VAT

NOTE. All delegates get a FREE full access subscription for our online training platform ku.dos

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is generally capped at 12. Book now to avoid disappointment!

How do I book?

Please complete the booking form and email to [email protected]. If you have any further questions, please do not hesitate to call 0800 0749289 / +44 (0)1529 410375.

Call us for an in-house quotation or email [email protected].

How to find the very best candidates – whatever methodology is needed

“Great course. Job well done. Thank you.”

“Was a fantastic course – continually engaging, have learnt a great deal and has had an immediate impact on my working practices. Highly recommended!”

This course is aimed at Resourcers, Researchers and candidate-facing Recruiters. This is an in-depth research course to help you identify and approach ‘A’ grade candidates and includes all methodologies.

If you want more of an overview and help with the process of a search campaign, including client management, then our Successful Head-Hunting course is more appropriate. If you wish to learn how to win an assignment and sell search, then our Selling Executive Search and Winning Retained Assignments course is right for you. If you need any help in choosing the best option, please contact us.

With technology constantly being improved and social media becoming ever more accurate, being able to attract and source the very best candidates – and quickly – for your vacancies is vital. The recruiter’s bar keeps being raised. Maximising your chances of success means that today’s successful recruiter has to be able to blend the old with the new and the current with the cutting edge.  Your existing database is still the first place to look of course. But if that 4 year old CV doesn’t quite fit the vacancy criteria, being able to quickly & proactively source that same individual’s most recent details might just help you produce a quality candidate for the role. Should we now ignore the job boards? After all, there are now so many potentially blurring what works? No of course not – but you do have to be able to identify the most appropriate one(s) and write killer ads if you are going to get that quality applicant at the start of their search. And if that still isn’t producing you the star candidate? Then you have to step up to the plate and go find them!

This one day course will explore and deal with how best to:

• Utilise your database
• Write winning adverts
• Have candidates coming to you via social media (LinkedIn, Twitter, etc.)
• Via social media, identify individuals you want to approach
• How to build a strong network
• Use Boolean logic and X-ray techniques to find information & people
• Have a robust and proactive candidate sourcing process & pipeline
• Introduce yourself positively both online & over the telephone
• Become your sector’s recruiter of choice

Your Trainer:

This course is delivered by one of our associate trainers, Sarah H Gordon. For more information on Sarah, please visit Meet The Team.

Dates

View course dates

Timetable

9:30am – 5:00pm

Investment

£399 + VAT

All delegates get a FREE full access subscription for our online training platform ku.dos.

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is capped at 12. Book now to avoid disappointment!

How do I book?

Please complete the booking form and email to [email protected]. If you have any further questions, please do not hesitate to call 0800 0749289 / +44 (0)1529 410375.

Call us for an in-house quotation or email [email protected].

Learn how to screen potential candidates from a long list & then interview both face to face and over the telephone.
Significantly improve your candidate to placement ratio through greater candidate control and enhanced recruitment process.

“All around it was a great course, good references, put into great context with who was in attendance on the day. Good size class. Was very pleased. Great value for money.”

Overview

With more and more job seekers continuing to come onto the market, and seemingly happy to take any suitable job, it has never been more important to get the right information quickly. According to the AGR (Association of Graduate Recruitment) we are experiencing some of the highest ever levels of candidate drop out.

Just because they are technically competent, keen and available, doesn’t make them the right fit. Your time needs to be spent wisely and candidates both in and out of work can be a major source of information regarding your market. Remember a stunning candidate will still help open doors for you.

This course aims to give your consultants a more transparent, controlled and structured approach to candidate qualification and management, ultimately resulting in improved billings and a significantly improved candidate to placement ratio.

• Fine-tune your interviewing skills both face to face and over the phone.
• Understand the basis & structure of a well-planned interview.
• Learn how to use behavioural based questioning and conduct competency based interviews.
• Confidently gain rapport and uncover the candidate’s true motivators
• Analyse candidate information to plan effective questioning.
• Comfortably & quickly screen the candidate so you spend time with the right individuals and build long term contacts.
• Gain the confidence to know when “it’s a fit”.
• Consistently reduce candidate drop out levels including controlling the counter offer.
• Learn how to manage and control the recruitment process.
• Understand the top 6 legislations to safeguard you, your candidates and your clients.
• Compile a portfolio of interview skills and techniques to adapt to any situation.

Who should attend?

This one day course is ideal for anyone whose role incorporates candidate screening, interviewing and presentation including line managers/hiring authorities in the corporate environment. Additionally, managers and team leaders who are responsible for training their team in recruitment techniques will gain huge benefit from interviewing being broken down into manageable, understandable and measurable chunks. Or perhaps, after years of asking the same questions, you just need a refresher?

The Agenda

• Taking an effective job order
• Understanding which sourcing methodology to use
• Pre-screening & vetting from the CV
• Screening over the phone
• Interview structure
• Behavioural questioning & competency based interviewing
• Management & Control
• Review & Action Plan

Dates

View course dates

Timetable

9:30am – 5:00pm

Investment

£399+VAT

NOTE. All delegates get a FREE full access subscription for our online training platform ku.dos.

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is generally capped at 12. Book now to avoid disappointment!

As per all RMI courses, this comes with a 100% money back guarantee if not satisfied.

How do I book?

Please complete the booking form and email to [email protected]. If you have any further questions, please do not hesitate to call 0800 0749289 / +44 (0)1529 410375.

Call us for an in-house quotation or email [email protected].

Why Headhunt?

With 25% of the market looking to move at any one time you may feel that there are enough job seekers to go around. The problem for you with that 25% of people is that they are actively looking for work and will have other irons in their fire. The odds are in the candidate’s favour and not in yours and your client’s. So, if you want to be able to discuss job opportunities and career steps with the other 75%, you had better be able to head-hunt. NB Head-hunting is much more than sending someone a message on LinkedIn. There is a skill and an art to engaging with and approaching the passive prospect.

Being able to head-hunt allows you to handle those vacancies and assignments that you would otherwise find impossible. It really does ensure that the candidates you put forward to your clients are the best available. Head-hunted candidates are highly unlikely to be presented to your client by your competitors, even when sharing a contingent assignment. Executive Search techniques are as applicable for junior positions as they are for senior ones. Head-hunting can help you get full fee assignments on a retained basis too.

Who should attend?

This busy one day participative executive search training course is suitable for consultants (both external & internal) wishing to add head-hunting / executive search to their skill set (with a good understanding of recruitment) or for experienced search consultants wishing to formalise their knowledge.

Subject Matter on the day to include:

Managing client expectations – Be able to explain to potential clients what is possible and within what timescales (and gain their buy in).  Headhunting cannot produce the impossible.  As a consultant it is your job to give best practice advice. This session will help enhance the hiring authority & consultant relationship and ensure there is a clear road map to success.

Head-Hunting methodology; managing the process; ethics – Learn how to manage an assignment in a professional logical manner ensuring continuity and consistency of results and enhance your own reputation along the way.

Name gathering – including market mapping utilising both the phone and the internet – Being able to identify and target an effective list of potential contacts will ensure the success of the assignment. Doing it in a timely way is vital.

Due diligence & building credibility – While the phone will be your main tool to approach your potential candidate, the internet is a valuable source for information about the person AND for them to check you out. There are some key steps that will be explained to help warm up your call.

Rapport, commitment & control – Those first few opening moments over the phone are crucial if you are to extend your ‘air time’ into a meaningful two way fact finding conversation. Although you cannot control people, you can control process and gaining the candidate’s commitment is the key. Learn the tried and tested ways to do just that.

The head-hunt call & subsequent conversations – Knowing what you are going to say is half the battle. Knowing how and when to say it is the other half. Few recruiters without formal head-hunt training really know just how to do that. Learn the methodology and psychology behind a truly effective opening to a prospective candidate and how to link information gathered from the candidate previously into each subsequent stage of the consultant/candidate relationship.

Overcoming objections and reactions – Practice really does make perfect. “Where did you get my name?”, “I’m happy where I am”, “Who’s your client?” and a dozen others come up time and time again. Being able to overcome these responses to the candidate’s satisfaction is the key to starting a long lasting business relationship. This session will give you the tools to do that.

NOTE : For consultants wishing to explore the sales process and the pitch itself, our ‘selling executive search’ course detail is here.

The Trainer:

Warren Kemp is one of the most sought after specialist trainers and management consultants around today. He has been training individuals and organisations in the art of head-hunting for some 20 years. His clients span small independent start-ups to some of the major names in the recruitment industry and to date have come from 25 different countries worldwide. As well as his training and consultancy services, Warren is one of the leading audio presenters and authors on recruitment matters. Go to ku.dos online training to find out more!

Dates

View course dates

Timetable

9:30am – 5:00pm

Investment

£399+VAT per delegate

NOTE. All delegates get a FREE full access subscription for our online training platform ku.dos.

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is capped at 12. Book now to avoid disappointment!

How do I book?

Please complete the booking form and email to [email protected]. If you have any further questions, please do not hesitate to call 0800 0749289 / +44 (0)1529 410375.

Call us for an in-house quotation or email [email protected].

Everything you need to know about elevating your social media strategy to find candidates and impact your business.

Who is this for?

Whether you are a novice at social media or a regular user, knowing what to post and when can be a minefield. More importantly, ensuring your social media activity impacts your recruitment business positively is vital.

So many recruiters leave the social side to chance, or simply post jobs and updates when they have something to say.

This one day workshop provides expert insights on how to elevate your social media strategy, so it builds your brand, creates a community and ultimately, drives candidates and clients your way.

This training is for recruitment leaders, recruitment marketers and those aiming to build their business and brand online.

It is not about directly sourcing candidates using LinkedIn or other platforms – head for our Candidate Sourcing training course if that’s what you’re looking for.

You’ll learn practical steps and actions you can implement straight away to improve your visibility and credibility online.

Course content

• Social Media Platform overview – what should you be using for your recruitment marketing and why? A look at what the latest trends and features are.
• Devising a content strategy – what to post, when and how often.
• Business Basics (and the science part) – making sure you work the algorithms so that you are seen by the right people, tactics to stand out, how to build your audience organically.
• Google For Jobs, Facebook Jobs – how to make sure you are showing up in the right places and how to use your job posting options tactically.
• Paid advertising – the dos and don’ts of social media paid ads; how to spend your budget wisely and interpret results.
• Using video in your social content – getting over your fear of the camera; here’s how to achieve the results you need without the blockbuster budget.
• Developing an integrated video marketing strategy.
• Finding and engaging the right people online, without being too salesy.

The Trainer

Christina Robinson is MD of Green Umbrella Marketing, a recognised brand known within the recruitment industry for providing social media management services, coaching, design and online marketing strategies. She provides practical digital marketing strategies that you will feel confident implementing into your business. She believes that it doesn’t matter how big or small your marketing budget is, the tools are just as accessible – you just need to know how to use them! For more about Christina visit Meet The Team.

Timetable

9:30am – 5:00pm

Investment

£399 + VAT

NOTE. All delegates get a FREE lifetime full access subscription for our online training platform ku.dos.

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is capped at 12. Book now to avoid disappointment!

How do I book?

Please complete the booking form and email it to [email protected] .

Call us for an in-house quotation or email [email protected] .

“The course last week was a breath of fresh air and Neil won a £100k HR Director search for and I won a £200k Commercial Director search.”

“Excellent format, pace and approach to training. No role plays and condescending content, which make this a must for all experienced recruiters. Thoroughly recommended!!”

“Never before have I been on a course and come back with so many great practices and ideas. The ROI is incredible. It will also undoubtedly help us as a company decide on what business strategy to adopt and move forward with.” 

Course Overview

Although not confined to the executive search arena, retained assignments predominantly go hand in hand with the need to headhunt a key role and/or a client paid advertising campaign.  Winning a retainer is a difficult sell.

This course will address your issues and challenges in and around the retained market helping you to:-

• Identify potential retained clients & retained/exclusive opportunities
• Evaluate your competitors and where that places you
• Be aware of what clients look for in a retained recruitment partner
• Engage with clients – building up to a retainer
• Structure and prepare your pitch
• Understand & perfect the sales process both verbally & written (tenders)
• Effectively handle fee negotiation and types of retainers
• Produce an action plan to move forward

We have been training individuals and organisations in the art of the executive search, headhunting and the direct approach since 1998.  Our Successful Head-Hunting training course is suitable for Executive Search firms and those wishing to add headhunting to their core offering (whether you sell it as a service to the client or not) and deliver quality candidates.

This Selling Executive Search & Winning Retained and Exclusive Assignments one day course will give you the tools to sell those skills & methodology to your clients.  Our lead trainer and MD Warren Kemp has trained more people and delivers more courses in headhunting and executive search than any other trainer around today.

Dates

View course dates

Timetable

9:30am – 5:00pm

Investment

£399+VAT

NOTE. All delegates get a FREE full access subscription for our online training platform ku.dos.

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is capped at 12. Book now to avoid disappointment!

How do I book?

Please complete the booking form and email to [email protected]. If you have any further questions, please do not hesitate to call 0800 0749289 / +44 (0)1529 410375.

Call us for an in-house quotation or email [email protected].

Managing People and Motivating Teams

“It’s amazing how much you can accomplish if you do not care who gets the credit”
Harry Truman, US President (1945-53)

“Very enjoyable and informative, gave lots of food for thought and I have provided positive feedback to our company directors.”

“I went into the course with management experience, and whilst a lot of the content I had heard/read previously, there were several ‘light bulb’ moments for me thanks to the way that the training was delivered.”

Overview

One of the most difficult management challenges there is in recruitment is to run a billing desk and find time to look after others at the same time. Getting the balance right isn’t easy. Yet, by consistently following some simple rules, and having the knowledge of when and how to get involved with those reporting to you, it is something that can be relatively straightforward. With all of us facing some challenging times ahead, it isn’t simply good management but great motivational skills, too, that will help make the difference.

Who should attend?

This one-day introduction to managing & motivating people and teams is ideal for recruiters who are new to management and for the more experienced manager who has perhaps been self taught or had no formal training.

Course Outline

• Qualities of great motivators & managers
• Self evaluation & action plan for self development
• Evaluation of your people/team
• Time management, prioritisation & delegation
• Managing & mentoring by coaching
• Active listening
• Motivating teams and individuals in difficult circumstances
• Giving feedback on a poor performance
• Getting an individual to buy into an idea
• Conducting appraisals
• Running an effective meeting

The Trainer

Stewart Stone specialises in management training and leadership development within the recruitment sector. He is also an expert in how to recruit recruiters at all levels, and retain and motivate employees. For more information on Stewart, please visit our Meet The Team page.

Dates

View course dates

Timetable

9:30am – 5:00pm

Investment

£399 + VAT

NOTE. All delegates get a FREE full access subscription for our online training platform ku.dos

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is generally capped at 12. Book now to avoid disappointment!

How do I book?

Please complete the booking form and email to [email protected]. If you have any further questions, please do not hesitate to call 0800 0749289 / +44 (0)1529 410375.

Call us for an in-house quotation or email [email protected].

How to find the very best candidates – whatever methodology is needed

“Great course. Job well done. Thank you.”

“Was a fantastic course – continually engaging, have learnt a great deal and has had an immediate impact on my working practices. Highly recommended!”

This course is aimed at Resourcers, Researchers and candidate-facing Recruiters. This is an in-depth research course to help you identify and approach ‘A’ grade candidates and includes all methodologies.

If you want more of an overview and help with the process of a search campaign, including client management, then our Successful Head-Hunting course is more appropriate. If you wish to learn how to win an assignment and sell search, then our Selling Executive Search and Winning Retained Assignments course is right for you. If you need any help in choosing the best option, please contact us.

With technology constantly being improved and social media becoming ever more accurate, being able to attract and source the very best candidates – and quickly – for your vacancies is vital. The recruiter’s bar keeps being raised. Maximising your chances of success means that today’s successful recruiter has to be able to blend the old with the new and the current with the cutting edge.  Your existing database is still the first place to look of course. But if that 4 year old CV doesn’t quite fit the vacancy criteria, being able to quickly & proactively source that same individual’s most recent details might just help you produce a quality candidate for the role. Should we now ignore the job boards? After all, there are now so many potentially blurring what works? No of course not – but you do have to be able to identify the most appropriate one(s) and write killer ads if you are going to get that quality applicant at the start of their search. And if that still isn’t producing you the star candidate? Then you have to step up to the plate and go find them!

This one day course will explore and deal with how best to:

• Utilise your database
• Write winning adverts
• Have candidates coming to you via social media (LinkedIn, Twitter, etc.)
• Via social media, identify individuals you want to approach
• How to build a strong network
• Use Boolean logic and X-ray techniques to find information & people
• Have a robust and proactive candidate sourcing process & pipeline
• Introduce yourself positively both online & over the telephone
• Become your sector’s recruiter of choice

Your Trainer:

This course is delivered by one of our associate trainers, Sarah H Gordon. For more information on Sarah, please visit Meet The Team.

Dates

View course dates

Timetable

9:30am – 5:00pm

Investment

£399 + VAT

All delegates get a FREE full access subscription for our online training platform ku.dos.

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is capped at 12. Book now to avoid disappointment!

How do I book?

Please complete the booking form and email to [email protected]. If you have any further questions, please do not hesitate to call 0800 0749289 / +44 (0)1529 410375.

Call us for an in-house quotation or email [email protected].