Welcome to Recruitment Matters International

Recruitment Matters International (RMI) is one of Europe’s leading providers of specialist recruitment training, mentoring and advice to the recruitment sector. Simply put, recruitment is our business. Since 1998 RMI has been providing quality recruitment training for recruiters, both external and onsite, predominantly across Western Europe.

Recruitment Matters International (RMI) is one of Europe’s leading providers of specialist recruitment training, mentoring and advice to the recruitment sector. Simply put, recruitment is our business. Since 1998 RMI has been providing quality recruitment training for recruiters, both external and in-house, predominantly across Western Europe.

Female Frog

What’s new?

RMI has launched a Recruitment to Recruitment offering. Our service comes with unique benefits to clients. Working on a retained fixed fee basis per placement, our clients will also receive a combination package of training and mentoring, as well as 12 months off-limits. Every client of RMI’s training division will be on our off-limits list, too. For further information, visit our R2R page or call Ken on 01529 410375 / 07807 143130.

We’ve now got a great new open course option for you from our popular trainer Andrew Carr. Check out his Consultative Face To Face Selling one day course.

Whatever recruitment training you’re looking for we’ve probably got something for you. If there are any other courses that you feel we should be offering or places we should be visiting, please email here.

Also, if you can’t come to us, we can come to you to deliver an onsite version of any of our courses to meet your specific objectives or, indeed, write a training programme specifically for you and your team.

Great news! Our online recruitment training programme ku.dos is now absolutely FREE to everyone. Visit kudos.training to subscribe NOW.

Grow Your Recruitment Firm – 12-month Mentoring Programme

If you feel that a consistent guiding hand and a fresh pair of experienced eyes will help you grow your business, there is now a cost-effective solution EVERY business owner can afford.

Since 1998 Warren has been helping recruiters recruit better. Other than standing up and delivering training, it has been through a mix of mentoring, consulting and interim leadership. What he gets a buzz out of is seeing a project through from scratch to a successful conclusion. So, he has come up with a support system for you by way of a mentoring programme.

Initially, there will be three days in total (two days together and one four weeks later) of personalised one to one help. This is then supported by 12 months unlimited email and telephone access and a minimum of a further four, quarterly half day face to face sessions.

If you want to know more, then contact Warren direct on 07976 828637 or speak to us here at Head Office.

Bite-Sized Tips

If you think you can or you can’t – you’re right!

 

Bite-Sized Tips

Get all you awkward or bad news calls out of the way first

Bite-Sized Tips

Plan daily the night before

Bite-Sized Tips

Happy people attract happy people and good things tend to happen around them

Bite-Sized Tips

It’s a lot easier to dig a field that has been dug before

Bite-Sized Tips

Treat your clients as partners

Bite-Sized Tips

Build rapport and trust with receptionists and PAs

Bite-Sized Tips

Always use your own name when headhunting

Bite-Sized Tips

When giving candidate feedback, start with a positive point

Bite-Sized Tips

When giving candidate feedback, finish with a positive point

Upcoming Course Dates

Mar
26
Tue
Two Day Introduction To Recruitment @ London
Mar 26 – Mar 27 all-day

“Good couple of days. Learnt a lot and had good fun. Warren managed to make the days very enjoyable and has certainly improved my knowledge and skill set for the job which I shall now try and portray in my career in recruitment. Many Thanks.”

“I came to this course with no knowledge in recruitment but since attending, I feel I have a great understanding of what recruitment is about and I feel so much more confident!”


Background

There is an old question that goes “What if I spend money on training my staff and they then leave?” and the answer is “What if I don’t and they stay?” Too many new recruits don’t get the help and guidance they deserve when they first join a company – it’s the quick whirl round the office meeting a few people, getting shown the basics of how the database works, listening to how their new colleagues make a few calls and then they are let loose. If you want your next hire to make a positive contribution early and to consistently deliver good results in the months and years to come, then giving them quality training in their first few weeks is vital. A well thought out and structured introduction to recruitment is key to future success.

Training is a big investment of your time and money. Recruitment Matters International believe that in order to get the very best out of training, attention and concentration is everything. That’s why we’ve condensed our induction programme into two days. Any longer, and minds can wander and money and time spent isn’t fully optimised. Experience has taught us that a maximum two days in a focussed learning environment really works. In the current climate having grounding in what’s needed to succeed in recruitment is simply crucial.

Who should attend?

‘Two Day Induction’ is an introduction to the recruitment process and the key skills involved. Ideal for those entering recruitment for the first time or recruiters with limited experience who wish to formalise their initial learning. Suggested experience level : 0-12 months

Content

  • The recruitment process
  • Overview of legislation
  • Planning, preparation & time management
  • Telephone skills including scripts
  • Candidate attraction, retention & control
  • Winning new business including overcoming objections
  • Client attraction, retention & control
  • Interview skills
  • Writing effective job adverts
  • Taking a clear job order

Dates

View upcoming events

Day One

9:30am – 5:00pm;

Day Two

9:30am – 5:30pm

Investment

£549 + VAT

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NOTE. All delegates get a FREE full access subscription for our online training platform ku.dos

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is generally capped at 12. Book now to avoid disappointment!

How do I book?

Please complete the booking form and email to [email protected]. If you have any further questions, please do not hesitate to call 0800 0749289 / +44 (0)1529 410375.

Call us for an in-house quotation or email [email protected].

Apr
2
Tue
Running a Successful Temp Desk @ London
Apr 2 @ 9:30 am – 5:00 pm

Manage your time & maximise your profits while satisfying both your temps and your clients.

“A good mixture of listen and learn, and interaction. The time went very quickly. I thoroughly enjoyed the course and have recommended RMI to my Directors. I am now looking forward to working through the training videos.”

“This is the second RMI course that I have been on and they have both been excellent. I would have no hesitation in recommending RMI and would love to attend more courses in the future.”

Overview

The role of the temp consultant is quite different to that of the permanent recruiter. While both temp & perm recruiters ultimately are sourcing and matching people to jobs and vice versa, for the temp consultant:

  • Timescales to deliver are shorter – how can you fill bookings within a matter of minutes rather than days?
  • Liability for candidate screening and compliance lies with the recruiter – how do you manage the admin burden?
  • Legislative requirements around temp recruitment are more onerous – how can you turn that to your advantage?
  • Fee calculations can be more complex – how can you calculate and quote them with confidence?
  • Temp recruitment doesn’t end once the candidate starts – how can you manage your talent pool efficiently?
  • In a candidate-short market, how can you attract the best candidates to temp for you rather than your competitors?

Course content

At the end of the course, participants will:

  • Know how to define their chosen market
  • Access a wide range of candidate sources
  • Implement an effective candidate registration process and lay the foundations for candidate management
  • Know how to take a good quality assignment brief
  • Book candidates out on assignment quickly and effectively
  • Operate effective quality management processes
  • Be able to offer added value services that differentiate their service from other recruiters
  • Have a strategy for building the profitability of their temp desk
  • Be aware of the legal requirements surrounding running a temp desk
  • Know how to calculate pay and charge – including the difference between mark-ups and margins
  • Understand how to measure their effectiveness
  • Appreciate the context of the UK Temps Market
  • Be aware of why clients use temps
  • Understand what makes a successful temp desk

Free Resources

Free resources for participants include:

  • A factsheet on sources of temporary candidates
  • A pro forma for candidate interviews
  • A sample checklist for temporary take-on
  • A sample booking confirmation template
  • Ideas for added value services
  •  A pro forma for taking a good assignment brief
  • A factsheet on key legislation
  • Suggested performance metrics template
  • Personal Action Plan

Who should attend

This seminar is ideal for recruiters new to the temp market or with up to c18 months experience but with no formal temp process training. Additionally, managers and team leaders who are responsible for training their team in recruitment techniques will gain huge benefit from ‘Running A Successful Temp Desk’ being broken down into manageable, understandable and measurable chunks.

The Trainer:

This course is delivered by one of our associate trainers, Sarah H Gordon. For more information on Sarah, please visit Meet The Team.

Dates

View course dates

Timetable

9:30am – 5:00pm

Investment Cost

£349 + VAT

NOTE. All delegates get a FREE full access subscription for our online training platform ku.dos

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is generally capped at 12. Book now to avoid disappointment!

How do I book?

Please complete the booking form and email to [email protected]. If you have any further questions, please do not hesitate to call 0800 0749289 / +44 (0)1529 410375.

Call us for an in-house quotation or email [email protected].

Apr
10
Wed
Business Development & Key Account Management Skills @ London
Apr 10 @ 9:30 am – 5:00 pm

Opening up and building upon key client relationships

The Current Climate

Things continue to look increasingly optimistic. However, recruiters are, in many cases, still not the first choice for organisations that are hiring. For many of their vacancies they would rather advertise for themselves, use internal referral systems or utilise the government’s jobseeker programmes. Quite often, you get a chance only when those methods fail. Of course, for senior roles or difficult to find vacancies recruiters do come into play, but the client wants it at the cheapest rate possible. And if that isn’t bad enough, your competition has become hotter and hotter over the last year or two, with too many flat fee and online options springing up. Aaaarrghh!! Too few recruiters in recent years have had to be at the top of their game when it comes to business development skills. Now, more and more recruiters have realised that even their key accounts are not so stable.

The solution

Let us train you and/or some of your team how to really master the art of business development and true account management. We will teach you how to ask the right questions and spot the right openings. You will learn how to prepare the ground for a truly effective telephone call and build a long term relationship (while getting quick gains too). In fact, we are so sure that you will get so much from this course we are offering you 100% money back guarantee, if you are less than satisfied

Course Content

  • Account management and business development as a process
  • Finding your true market & opportunities
  • Building a client base and pipeline
  • Gaining sponsorship
  • Preparation & planning
  • Getting past the gatekeeper
  • Your ‘pitch’ & opening statements
  • Winning over the doubter
  • Overcoming objections
  • Selling your services/solution
  • Negotiating the best deal for everyone
  • Keeping the door open

Dates

View course dates

Timetable

9:30am – 5:00pm

Investment

£399+VAT

NOTE. All delegates get a FREE full access subscription for our online training platform ku.dos.

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is generally capped at 12. Book now to avoid disappointment!

How do I book?

Please complete the booking form and email to [email protected]. If you have any further questions, please do not hesitate to call 0800 0749289 / +44 (0)1529 410375.

Call us for an in-house quotation or email [email protected].

Apr
11
Thu
The Billing Manager – managing people and motivating teams @ London
Apr 11 @ 9:30 am – 5:00 pm

Managing People and Motivating Teams

“It’s amazing how much you can accomplish if you do not care who gets the credit”
Harry Truman, US President (1945-53)

“Very enjoyable and informative, gave lots of food for thought and I have provided positive feedback to our company directors.”

“I went into the course with management experience, and whilst a lot of the content I had heard/read previously, there were several ‘light bulb’ moments for me thanks to the way that the training was delivered.”

Overview

One of the most difficult management challenges there is in recruitment is to run a billing desk and find time to look after others at the same time. Getting the balance right isn’t easy. Yet, by consistently following some simple rules, and having the knowledge of when and how to get involved with those reporting to you, it is something that can be relatively straightforward. With all of us facing some challenging times ahead, it isn’t simply good management but great motivational skills, too, that will help make the difference.

Who should attend?

This one-day introduction to managing & motivating people and teams is ideal for recruiters who are new to management and for the more experienced manager who has perhaps been self taught or had no formal training.

Course Outline

  • Qualities of great motivators & managers
  • Self evaluation & action plan for self development
  • Evaluation of your people/team
  • Time management, prioritisation & delegation
  • Managing & mentoring by coaching
  • Active listening
  • Motivating teams and individuals in difficult circumstances
  • Giving feedback on a poor performance
  • Getting an individual to buy into an idea
  • Conducting appraisals
  • Running an effective meeting

The Trainer

Stewart Stone specialises in management training and leadership development within the recruitment sector. He is also an expert in how to recruit recruiters at all levels, and retain and motivate employees. For more information on Stewart, please visit our Meet The Team page.

Dates

View course dates

Timetable

9:30am – 5:00pm

Investment

£399 + VAT

NOTE. All delegates get a FREE full access subscription for our online training platform ku.dos

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is generally capped at 12. Book now to avoid disappointment!

How do I book?

Please complete the booking form and email to [email protected]. If you have any further questions, please do not hesitate to call 0800 0749289 / +44 (0)1529 410375.

Call us for an in-house quotation or email [email protected].

May
1
Wed
Train The Trainer Bootcamp @ London
May 1 – May 3 all-day

RMI has been training and coaching recruiters for over 20 years. For our founder and CEO, Warren Kemp, that’s around 30,000 hours of stand up training, sit down one to ones and group coaching. If business books are to be believed, then that makes him a triple world class trainer!

His next three day, two night all-inclusive Train The Trainer Bootcamp will run in May.

Overview

The Bootcamps include:

  • 30 hours of participative learning over the three-day boot camp
  • All meals, refreshments & hotel accommodation
  • Maximum of four ‘trainees’
  • Additional RMI trainer to support specific sessions/coach you
  • Final session (with a live audience) filmed and professionally edited for you to take away
  • Telephone & email support from Warren for 12 months critiquing your content/writing help/agony uncle
  • Quarterly face to face hook-ups
  • With lifetime access to ku.dos – currently, 20 hours of movies – 60 hours of ready-made training for you to facilitate with your team

To find out more and to understand if it is right for you, call Warren direct on 07976 828637, email [email protected] or contact us here at HQ.

Timetable

30 hours over the 3 days

Investment

POA

NOTE. All delegates get a FREE LIFETIME full access subscription to our online training platform ku.dos.

In order to optimise your learning experience, this course is purposely run with small delegate numbers and is capped at 4. Book now to avoid disappointment!

How do I book?

Please complete the booking form and email to [email protected]. If you have any further questions, please do not hesitate to call 0800 0749289 / +44 (0)1529 410375.

Call us for an in-house quotation or email [email protected].

Testimonials

Recruitment training, coaching, mentoring and advice

“I attended an excellent recruitment management training course yesterday with Recruitment Matters International and Stewart Stone. I’d highly recommend them as a training provider.”
“A good mixture of listen and learn, and interaction. The time went very quickly. I thoroughly enjoyed the course and have recommended RMI to my Directors. I am now looking forward to working through the training videos.”
“This is the second RMI course that I have been on and they have both been excellent. I would have no hesitation in recommending RMI and would love to attend more courses in the future.”
“All around it was a great course, good references, put into great context with who was in attendance on the day. Good size class. Was very pleased. Great value for money.”
“Great course. Job well done. Thank you.”
“I’m really looking forward to putting what I’ve learnt into practice.”
“The course last week was a breath of fresh air and Neil won a £100k HR Director search and I won a £200k Commercial Director search.”
“Excellent format, pace and approach to training. No role plays and condescending content, which make this a must for all experienced recruiters. Thoroughly recommended!!”
“Very enjoyable and informative, gave lots of food for thought and I have provided positive feedback to our company directors.”
“I went into the course with management experience, and whilst a lot of the content I had heard/read previously, there were several ‘light bulb’ moments for me thanks to the way that the training was delivered.”
“Great course, great trainer and delegates.”
“Thoroughly enjoyable, with plenty learned.  Stewart was able to facilitate healthy discussion in each of the key topics as well as highlight a number of real life examples relating to the course content. I have a number of key action points from the course and look forward to seeing the results that follow.”
“Thanks ever so much for today. I am so excited about going into work on Monday to try everything out. I’ve had a lot of training in my time and you are by far and away the most inspiring person I’ve had the pleasure to get insight from.”
“The course was excellent and unlike other courses I have been on really dealt with issues/challenges we face as recruiters, providing both an understanding of the issue and also strategies to beat them. Can you keep me advised of future courses/seminars? Thanks for an excellent day.”
“I was on the Head-Hunting course yesterday and wanted to get a message to Warren thanking him for the day. I have been on a LOT of training courses during my 17 years (!) in sales and found his course really beneficial.”
“I think the course was run exceptionally well and covered areas that are not solely useful to head-hunting but to all aspects of recruitment. Moreover, the resources used and given out to supplement the course itself are well laid out and user-friendly.”
“I found the course very interesting stimulating and motivating. Excellent location and presented in a manner which kept my attention.”

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