Welcome to Recruitment Matters International
Recruitment Matters International (RMI) is one of Europe’s leading providers of specialist recruitment training, mentoring and advice to the recruitment sector. Simply put, recruitment is our business. Since 1998 RMI has been providing quality recruitment training for recruiters, both external and in-house, predominantly across Western Europe.
What’s new?
RMI has launched a Recruitment to Recruitment offering. Our service comes with unique benefits to clients. For a flat fixed fee of £6k (underpinned with a £1500 retained part payment) per placement – regardless of salary or position – our clients will receive a combination package of training and mentoring, as well as 12 months off-limits. Every client of RMI’s training division will be on our off-limits list, too. For further information, visit our R2R page or call Ken on 01529 410375 / 07807 143130.
We’ve now got a great new open course option for you from our popular trainer Andrew Carr. Check out his Consultative Face To Face Selling one day course. Our next date in London is January 24th.
Whatever recruitment training you’re looking for we’ve probably got something for you. If there are any other courses that you feel we should be offering or places we should be visiting, please email here.
Also, if you can’t come to us, we can come to you to deliver an onsite version of any of our courses to meet your specific objectives or, indeed, write a training programme specifically for you and your team.
Great news! Our online recruitment training programme ku.dos is now absolutely FREE to everyone. Visit kudos.training to subscribe NOW.
Grow Your Recruitment Firm – 12-month Mentoring Programme
If you feel that a consistent guiding hand and a fresh pair of experienced eyes will help you grow your business, there is now a cost-effective solution EVERY business owner can afford.
Since 1998 Warren has been helping recruiters recruit better. Other than standing up and delivering training, it has been through a mix of mentoring, consulting and interim leadership. What he gets a buzz out of is seeing a project through from scratch to a successful conclusion. So, he has come up with a support system for you by way of a mentoring programme.
Initially, there will be three days in total (two days together and one four weeks later) of personalised one to one help. This is then supported by 12 months unlimited email and telephone access and a minimum of a further four, quarterly half day face to face sessions.
If you want to know more, then contact Warren direct on 07976 828637 or speak to us here at Head Office.
Upcoming Course Dates
Increase your sales success by becoming more consultative, focused and assertive during face to face meetings
Who is this for?
Sales professionals who have a good working knowledge of how recruiters add value to their client base and wish to further develop their relationship building and influencing skills.
Also individuals who wish to become more consultative in their approach to developing client relationships, particularly face to face.
Individuals who wish to be more focused and assertive when meeting clients face to face.
Aims & Objectives
By the end of the course you will be able to:
- Understand the importance between a transactional and consultative sales approach.
- Develop behaviours and qualities of a successful consultative sales professional.
- Understand the benefits of undertaking a client meeting from both a client and recruiter’s perspective.
- Understand the agenda of different buyer groups and be able to adapt your approach to increase influence.
- Confidently ask for, plan and proactively manage a successful client meeting.
- Build rapport by conducting and using research gained prior to the meeting.
- Use questioning techniques to identify specific and relevant client needs and problems ensuring that solutions are relevant, personal and add value.
- Understand why active listening is important in building a consultative sales approach, and be able to develop inter personal and active listening skills.
- Understand the difference between discounting and negotiation, with a focus on gaining mutually beneficial outcomes.
- Overcome client objections and gain commitment by successfully closing the meeting.
Course Content
Building influential relationships:
The difference between transactional and consultative sales
Developing a consultative approach
The importance of adding value
Selling styles
Buyer types, understanding their agenda and how to maximise influence
Structuring a successful client meeting:
Why should we meet – the benefits
How to assertively ask for a client meeting over the phone
5 Part meeting structure, including:
Planning and preparing for a sales meeting
How to build rapport and gain client engagement
The importance of body language in building rapport
The importance of questioning techniques to build knowledge and identify client needs
An introduction to SPIN© advanced selling
How to use features and benefits to add value to any solution
Proactive negotiation, overcoming objections and closing the sale are part of the structure.
The Trainer
Andrew Carr is an Institute Of Sales Management (ISM) Sales Master Practitioner and award winning learning professional who, for the past 20 years, has worked with a variety of staffing companies across many recruitment sectors advising on and delivering results focused learning programmes. For more about Andrew visit Meet The Team.
Timetable
9:30am – 5:00pm
Investment
£399 + VAT
NOTE. All delegates get a FREE lifetime access subscription for our online training platform ku.dos.
In order to optimise your learning experience, this course is purposely run with small delegate numbers and is capped at 12. Book now to avoid disappointment!
How do I book?
Please complete the booking form and email, post or fax number +44 (0)1529 401375.
Call us for an in-house quotation.
Opening up and building upon key client relationships
The Current Climate
Things continue to look increasingly optimistic. However, recruiters are, in many cases, still not the first choice for organisations that are hiring. For many of their vacancies they would rather advertise for themselves, use internal referral systems or utilise the government’s jobseeker programmes. Quite often, you get a chance only when those methods fail. Of course, for senior roles or difficult to find vacancies recruiters do come into play, but the client wants it at the cheapest rate possible. And if that isn’t bad enough, your competition has become hotter and hotter over the last year or two, with too many flat fee and online options springing up. Aaaarrghh!! Too few recruiters in recent years have had to be at the top of their game when it comes to business development skills. Now, more and more recruiters have realised that even their key accounts are not so stable.
The solution
Let us train you and/or some of your team how to really master the art of business development and true account management. We will teach you how to ask the right questions and spot the right openings. You will learn how to prepare the ground for a truly effective telephone call and build a long term relationship (while getting quick gains too). In fact, we are so sure that you will get so much from this course we are offering you 100% money back guarantee, if you are less than satisfied
Course Content
- Account management and business development as a process
- Finding your true market & opportunities
- Building a client base and pipeline
- Gaining sponsorship
- Preparation & planning
- Getting past the gatekeeper
- Your ‘pitch’ & opening statements
- Winning over the doubter
- Overcoming objections
- Selling your services/solution
- Negotiating the best deal for everyone
- Keeping the door open
Dates
Timetable
9:30am – 5:00pm
Investment
£399+VAT
NOTE. All delegates get a FREE full access subscription for our online training platform ku.dos.
In order to optimise your learning experience, this course is purposely run with small delegate numbers and is generally capped at 12. Book now to avoid disappointment!
How do I book? Please complete the booking form and email [email protected] , post or fax it to +44 (0)1529 309801. If you have any questions, please do not hesitate to call 0800 0749289/+44 (0)1529 410586 and ask for Julie or Ken. Call us for an in-house quotation or email [email protected] .
How to find the very best candidates – whatever methodology is needed
“Great course. Job well done. Thank you.”
“Was a fantastic course – continually engaging, have learnt a great deal and has had an immediate impact on my working practices. Highly recommended!”
This course is aimed at Resourcers, Researchers and candidate-facing Recruiters. This is an in-depth research course to help you identify and approach ‘A’ grade candidates and includes all methodologies.
If you want more of an overview and help with the process of a search campaign, including client management, then our Successful Head-Hunting course is more appropriate. If you wish to learn how to win an assignment and sell search, then our Selling Executive Search and Winning Retained Assignments course is right for you. If you need any help in choosing the best option, please contact us.
With technology constantly being improved and social media becoming ever more accurate, being able to attract and source the very best candidates – and quickly – for your vacancies is vital. The recruiter’s bar keeps being raised. Maximising your chances of success means that today’s successful recruiter has to be able to blend the old with the new and the current with the cutting edge. Your existing database is still the first place to look of course. But if that 4 year old CV doesn’t quite fit the vacancy criteria, being able to quickly & proactively source that same individual’s most recent details might just help you produce a quality candidate for the role. Should we now ignore the job boards? After all, there are now so many potentially blurring what works? No of course not – but you do have to be able to identify the most appropriate one(s) and write killer ads if you are going to get that quality applicant at the start of their search. And if that still isn’t producing you the star candidate? Then you have to step up to the plate and go find them!
This one day course will explore and deal with how best to:
- Utilise your database
- Write winning adverts
- Have candidates coming to you via social media (LinkedIn, Twitter, etc.)
- Via social media, identify individuals you want to approach
- How to build a strong network
- Use Boolean logic and X-ray techniques to find information & people
- Have a robust and proactive candidate sourcing process & pipeline
- Introduce yourself positively both online & over the telephone
- Become your sector’s recruiter of choice
Your Trainer:
This course is delivered by one of our associate trainers, Sarah H Gordon. For more information on Sarah, please visit Meet The Team.
Dates
Timetable
9:30am – 5:00pm
Investment
£349 + VAT
All delegates get a FREE full access subscription for our online training platform ku.dos.
In order to optimise your learning experience, this course is purposely run with small delegate numbers and is capped at 12. Book now to avoid disappointment!
How do I book?
Please complete the booking form and email, post or fax number +44 (0)1529 309801. If you have any further questions, please do not hesitate to call 0800 0749289 / +44 (0)1529 410586.
Call us for an in-house quotation.
Why Headhunt?
With 25% of the market looking to move at any one time you may feel that there are enough job seekers to go around. The problem for you with that 25% of people is that they are actively looking for work and will have other irons in their fire. The odds are in the candidate’s favour and not in yours and your client’s. So, if you want to be able to discuss job opportunities and career steps with the other 75%, you had better be able to head-hunt. NB Head-hunting is much more than sending someone a message on LinkedIn. There is a skill and an art to engaging with and approaching the passive prospect.
Being able to head-hunt allows you to handle those vacancies and assignments that you would otherwise find impossible. It really does ensure that the candidates you put forward to your clients are the best available. Head-hunted candidates are highly unlikely to be presented to your client by your competitors, even when sharing a contingent assignment. Executive Search techniques are as applicable for junior positions as they are for senior ones. Head-hunting can help you get full fee assignments on a retained basis too.
Who should attend?
This busy one day participative executive search training course is suitable for consultants (both external & internal) wishing to add head-hunting / executive search to their skill set (with a good understanding of recruitment) or for experienced search consultants wishing to formalise their knowledge.
Subject Matter on the day to include:
Managing client expectations – Be able to explain to potential clients what is possible and within what timescales (and gain their buy in). Headhunting cannot produce the impossible. As a consultant it is your job to give best practice advice. This session will help enhance the hiring authority & consultant relationship and ensure there is a clear road map to success.
Head-Hunting methodology; managing the process; ethics – Learn how to manage an assignment in a professional logical manner ensuring continuity and consistency of results and enhance your own reputation along the way.
Name gathering – including market mapping utilising both the phone and the internet – Being able to identify and target an effective list of potential contacts will ensure the success of the assignment. Doing it in a timely way is vital.
Due diligence & building credibility – While the phone will be your main tool to approach your potential candidate, the internet is a valuable source for information about the person AND for them to check you out. There are some key steps that will be explained to help warm up your call.
Rapport, commitment & control – Those first few opening moments over the phone are crucial if you are to extend your ‘air time’ into a meaningful two way fact finding conversation. Although you cannot control people, you can control process and gaining the candidate’s commitment is the key. Learn the tried and tested ways to do just that.
The head-hunt call & subsequent conversations – Knowing what you are going to say is half the battle. Knowing how and when to say it is the other half. Few recruiters without formal head-hunt training really know just how to do that. Learn the methodology and psychology behind a truly effective opening to a prospective candidate and how to link information gathered from the candidate previously into each subsequent stage of the consultant/candidate relationship.
Overcoming objections and reactions – Practice really does make perfect. “Where did you get my name?”, “I’m happy where I am”, “Who’s your client?” and a dozen others come up time and time again. Being able to overcome these responses to the candidate’s satisfaction is the key to starting a long lasting business relationship. This session will give you the tools to do that.
NOTE : For consultants wishing to explore the sales process and the pitch itself, our ‘selling executive search’ course detail is here.
The Trainer:
Warren Kemp is one of the most sought after specialist trainers and management consultants around today. He has been training individuals and organisations in the art of head-hunting for some 20 years. His clients span small independent start-ups to some of the major names in the recruitment industry and to date have come from 25 different countries worldwide. As well as his training and consultancy services, Warren is one of the leading audio presenters and authors on recruitment matters. Go to ku.dos online training to find out more!
Dates
Timetable
9:30am – 5:00pm
Investment
£399+VAT per delegate
NOTE. All delegates get a FREE full access subscription for our online training platform ku.dos.
In order to optimise your learning experience, this course is purposely run with small delegate numbers and is capped at 12. Book now to avoid disappointment!
How do I book?
Please complete the booking form and email, post or fax number +44 (0)1529 309801. If you have any further questions, please do not hesitate to call 0800 0749289/+44 (0)1529 410586 and ask for Julie or Ken.
Call us for an in-house quotation.
Managing People and Motivating Teams
“It’s amazing how much you can accomplish if you do not care who gets the credit”
Harry Truman, US President (1945-53)
“Very enjoyable and informative, gave lots of food for thought and I have provided positive feedback to our company directors.”
“I went into the course with management experience, and whilst a lot of the content I had heard/read previously, there were several ‘light bulb’ moments for me thanks to the way that the training was delivered.”
Overview
One of the most difficult management challenges there is in recruitment is to run a billing desk and find time to look after others at the same time. Getting the balance right isn’t easy. Yet, by consistently following some simple rules, and having the knowledge of when and how to get involved with those reporting to you, it is something that can be relatively straightforward. With all of us facing some challenging times ahead, it isn’t simply good management but great motivational skills, too, that will help make the difference.
Who should attend?
This one-day introduction to managing & motivating people and teams is ideal for recruiters who are new to management and for the more experienced manager who has perhaps been self taught or had no formal training.
Course Outline
- Qualities of great motivators & managers
- Self evaluation & action plan for self development
- Evaluation of your people/team
- Time management, prioritisation & delegation
- Managing & mentoring by coaching
- Active listening
- Motivating teams and individuals in difficult circumstances
- Giving feedback on a poor performance
- Getting an individual to buy into an idea
- Conducting appraisals
- Running an effective meeting
The Trainer
Stewart Stone specialises in management training and leadership development within the recruitment sector. He is also an expert in how to recruit recruiters at all levels, and retain and motivate employees. For more information on Stewart, please visit our Meet The Team page.
Dates
Timetable
9:30am – 5:00pm
Investment
£399 + VAT
NOTE. All delegates get a FREE full access subscription for our online training platform ku.dos
In order to optimise your learning experience, this course is purposely run with small delegate numbers and is generally capped at 12. Book now to avoid disappointment!
How do I book? Please complete the booking form and email, post or fax it to [email protected] or fax number +44 (0)1529 309801. If you have any questions, please do not hesitate to call 0800 0749289/+44 (0)1529 410586 and ask for Julie or Ken.
Call us for an in-house quotation.
Testimonials
Recruitment training, coaching, mentoring and advice